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Karate Mart

Karate Mart Reviews

www.karatemart.com
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Karate Mart Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Karate Mart has 3.2 star rating based on 2 customer reviews. Consumers are mostly neutral. Rating distribution shows 50% unfavorable. Pros: Videos demonstrating devices are great. Cons: Device did not even charge. Review authors value Website and Customer service; price level is high and discounts disappoint.

Key Takeaways for Future Customers

  • Check Karate Mart reviews before purchase and compare prices on Amazon for easier returns.
  • Expect emphasis on website and customer service but verify product functionality on arrival.

Negative Feedback / Risk Areas

  • Multiple customer complaints about devices not charging and a burnt plastic smell.
  • Requests for video evidence to process issues have frustrated buyers and affect refunds or replacements.

Positive Feedback

Instructional videos and product demos are praised as useful and informative.

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Aardythe V
map-marker Phoenix, Arizona

Non working device

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Received my streetwise stun baton order today. No charging light is coming on when I plug it in to charge it.

Loss:
$55
Pros:
  • Videos demonstrating devices are great
Cons:
  • Device did not even charge

Preferred solution: Full refund

User's recommendation: Shop at Amazon Lower $ Easier Return

View full review
Resolved
Aardythe V

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Verified Buyer

Resolved: KarateMart device not working

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AI Highlights
  • - Received StreetWise stun baton from KarateMart.
  • - It doesn't match the video or listing; no charging light appeared, and it smelled burnt after 2 minutes.
Contains 1 confidential file for company representatives
Updated by user Oct 01, 2023

Company fixed the issue and I have been provided with apology. I sent 2 emails and did a negative review.

When they asked, I sent the various photo documentation they asked for. After the 2nd email, a replacement was sent.

Although this one was from a different supplier, it looks the same. This 2nd device works, as advertised.

Original review Sep 01, 2023

Received StreetWise stun baton order from KarateMart today. It doesn't look like the same one as on their YouTube video or on Amazon.

Followed directions to charge it. No charging light came on when plugged in to charge. After 2 minutes, it smelled like burnt plastic.

I unplugged it and called their 800 number. Amanda said they must have video of the device not charging.

User's recommendation: I’d suggest buying from Amazon. It’s cheaper there and you don’t have to record video of a device not working.

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