Total dissatisfaction with the work performed

About 20 years ago I hired Karapanjos Construction when the father ran the company and who has since retired. I recently hired them in 2020 and to my misfortune the two son that have taken over the business did not possess the professionalism and skills of their fathers trade. Their work is at best mediocre and far prom being precise for supposedly skilled masons. The care and pride that should have been given to this craft just wasn't there. The work they performed included the following: Cement driveway, walkways, sidewalk and two slabs for a shed and patio and two brick and blue stone porches. I was getting regular updates on the progression of the work (I fell ill at the time) from my daughter who unfortunately lacked the knowledge of what would be considered work that is properly executed and work that is not. Hopefully she has learned a valuable lesson from all of this at my expense. Karapanjos Construction told my daughter they were finished with the job and she paid them; A BIG MISTAKE. It wasn't until the next day when I arrived at my home in dismay. Upon examination of the work I was TOTALLY DISSATISFIED and astounded at the subpar, poor and sloppy quality of work. I could not believe what I was seeing. It was my fault for not being present when the work was being done and at the same time placing too much faith in the company I hired. There are just too many problems with their work including the work I paid for that they forgot to do, to list and explain in detail. Though, my letter of complaint filed on August 5, 2020 with the Better Business Bureau is in detail; Complaint 1461****. Karapanjos Construction still has not responded to this complaint. I reached out to one of the sons immediately and told him that I was going to put a stop payment on the last check they he was given for final payment. He threatened to smash the front steps of my house with a SLEDGEHAMMER if I did. I was appalled at his response. I never put a stop payment on the check thinking there would be a rectification on his part to the issues I had with the work. After ignoring multiple phone calls of mine he agreed to meet. When we met, I went over all my dissatisfactions in detail about the job and what needed to be corrected for be to be satisfied. He agreed to come back soon to make the necessary fixes. Well, months have went by and he is no where to be found. I called many more times to see when he will make good on his word and work as promised. He has now blocked my phone number to avoid contact. It is really very sad that the sons of a respectable businessman can ruin and diminish a previously established business to this level of incompetence. I spoke to the father on the phone a couple of times and he keeps saying, "My son will come and fix it"; this just never happens. I don't know if the father is too old to comprehend what I am saying about his sons' work because of his insufficiency with the english language or he is just playing dumb. I am still waiting for them to show responsibility to a good paying customer. This review is my testimony of their failings serves as a constructive warning for those who are contemplating the services of Karapanjos Construction Company
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ID
#2236825 Review #2236825 is a subjective opinion of poster.
Location
Bayport, New York
Service
Karapanjos Construction Driveway Building Service

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