Vicki K Okt

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Discontinue service/enrollment

My request is simple. I am discontinuing my enrollment and cancelling all future billing. Ive been using much shorter video clips and editing them from my iPhone. I simply do not need the service any longer. Please confirm by email my cancellation from this service and all future billing. Thanks!
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Pros:
  • Works well
Cons:
  • I did not use the service for a full year

Preferred solution: Cancellation of current service and cancel all future billing.

User's recommendation: It works and is easy to learn, as long as you have the time to put in to do the editing.

Mary D Xgy

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Newark, Delaware

Unauthorized payment to my account

Unauthorized payment to my card. I didn't sign up for your services. Never heard of you guys until today when I noticed an unauthorized charge on my card, and it was linked back here.
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Loss:
$24

Preferred solution: Full refund

Mary D Xgy

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Unauthorized payment to my account

i have a charge on my account and it was linked back to you guys so if you could refund my money because i didn't sign up for your services
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Loss:
$24

Preferred solution: Full refund

Denise E Kfs

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Looking for an embed code

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I am waiting and waiting to find out where I find the "embed code" for a video I have created. I created a video to include in a landing page. I need an "embed code" for this. Where do I find this? No one is getting back to me!!! Please have someone call me at 215-595-****. I would appreciate it!
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Pros:
  • Good product
Cons:
  • Poor customer service

Preferred solution: I would like an answer to my question.

User's recommendation: I can't ever get a person on the phone. Customer service is not responsive.

Eddie M Eov

Product hasn't worked as I expected. Customer service is difficult to reach

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Please see above or call the number I left on your voice mail. I can't get this to work like it shows in the video in youtube. Thank you
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Preferred solution: I'd like to see it work.

User's recommendation: Call them

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