My order

Customer service SUCKS, they're no help. They didn't help me with mu MULTIPLE DECLINED ORDER. They said it was my "bank" I clearly ordered from another company after 2 days attempting DECLINED AFTER DECLINED. My order went through with no problem. I used two of my separate bank cards and my fiance's card and it still declined. SMH NO HELP. If your order doesn't DECLINE must be nice and order for me lol

User's recommendation: I guess.

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ID
#3595025 Review #3595025 is a subjective opinion of poster.
Location
Los Angeles, California

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Company full of crap

Took money off my card cant get in touch with not one agent very unprofessional no one yo help solve the issue

User's recommendation: I wouldn’t recommend no one because the service is very bad.

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ID
#3161358 Review #3161358 is a subjective opinion of poster.
Cons
  • Worst customer service ever
  • Cant get in touch with no one
Loss
$187
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Order was cancelled without my consent

Kappa USA - Order was cancelled without my consent
Wheres my refund order number 136338 Price $40 contact number 251599**** Shulanda Whitsett Address 600 S Washington Ave Apt 91 Mobile Alabama 36603
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ID
#2119262 Review #2119262 is a subjective opinion of poster.
Cons
  • Cant get in touch with no one
  • Worst customer service ever
Preferred solution
Full refund
New Reviewer

Cancelled order

You all cancelled my order on Wednesday of last week , and my money hasnt been refunded .
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ID
#2087260 Review #2087260 is a subjective opinion of poster.
Loss
$300
Preferred solution
Full refund
New Reviewer

Never got my package

Kappa USA - Never got my package
I still haven't got my kappa slippers can yall send my slippers please! I'm trying to see whats the hold up or why yall cant answer the phones!

User's recommendation: dont order offline you'll never get your packages.

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ID
#2042551 Review #2042551 is a subjective opinion of poster.
Service
Kappa Usa Shipping Service
Cons
  • Cant get in touch with no one
  • No delivery made
  • Worst customer service ever
Loss
$54
Preferred solution
Deliver product or service ordered
New Reviewer

No order number

Kappa USA - No order number
I need to find out what is going on with my order that has been placed 2 weeks ago. When I placed my order, I didn't receive an order number.

User's recommendation: Do not order from this company.

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ID
#2026020 Review #2026020 is a subjective opinion of poster.
Location
New York, New York
Service
Kappa Usa Shipping Service
Pros
  • Delivery fee
Cons
  • No delivery made or order number
Loss
$70
Preferred solution
Deliver product or service ordered

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