Lynnsey K

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| map-marker Overland Park, Kansas

How to get a refund for this situation?

My SeatGeek account was hacked and someone took my $600 football game tickets. When I contacted SeatGeek they said there was nothing they could do and to contact my bank. My bank said that based on SeatGeeks' terms and conditions they were not able to refund me and told me to call SeatGeek back. I have spoken to 6 different representatives, all of which tell me a totally different story as to why I can't get a refund, and the last person I spoke with said they would get me a manager, which never happened. Here I am 48 hours later waiting to get a call because apparently the managers "don't have their own extension" just to retell my situation for the 7th time. That is a LOT of money that I lost thanks to this website and they won't take accountability for their actions.
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