Kannaway
Kannaway Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Kannaway has a 1.0 star rating from 2 reviews with 100% unfavorable feedback; consumers praise the product but report high prices, poor customer service, and problems with discounts and special offers.
Positive Feedback
Customers note product quality is good and some long‑time users valued the offerings.
Negative Feedback / Risk Areas
- Never received orders and inability to update credit card or manage auto-ship caused billing issues and missed shipments.
- Unresponsive customer service and unresolved refunds or payments led to escalating complaints and legal threats.
Key Takeaways for Future Customers
- Check Kannaway reviews before joining and confirm membership terms.
- Verify subscription and refund policies and expect limited live support for complex issues.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Kannaway has a 1.0 star rating from 2 reviews with 100% unfavorable feedback; consumers praise the product but report high prices, poor customer service, and problems with discounts and special offers.
Positive Feedback
Customers note product quality is good and some long‑time users valued the offerings.
Negative Feedback / Risk Areas
- Never received orders and inability to update credit card or manage auto-ship caused billing issues and missed shipments.
- Unresponsive customer service and unresolved refunds or payments led to escalating complaints and legal threats.
Key Takeaways for Future Customers
- Check Kannaway reviews before joining and confirm membership terms.
- Verify subscription and refund policies and expect limited live support for complex issues.
Turn one complaint into a collective action
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Never received my order
- Cannot update my credit card; methods fail after hours of trying.
- Original Kannaway customer; Smart Ship stopped for 3 months; feels age bias.
They need to update my credit card. But it can't be done.
I have spent hours, even letting AI into my account. Nothing works. I am a original customer of Kannaway.
I received Smart Ship every month until the last 3 months. I feel this is age bias as well since I am a senior citizen and not great with a computer.
- Product
- Everything else
Preferred solution: Deliver product or service ordered
User's recommendation: Love products company is awful to deal with. No one to talk to unable to resolve the problem. I will probably now need to find another company
Exfuse charter member
No answer on customer service line. Need charter member payments to resume.
Exfuse stil owes me thousands of dollars. Next call to lawyer.
Never informed of Exfuse sale. Offices closed??
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