Kangol
Kangol Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Kangol reviews show low price positioning, appreciation for location and product diversity, but mixed sentiment driven by return and fulfillment delays and unclear credit handling.
Positive Feedback
Customers value the store location and wide diversity of hats and accessories, and some staff offer helpful solutions like sizing strips.
Negative Feedback / Risk Areas
- Recurring Kangol customer complaints cite slow returns and missing tracking for exchanges.
- Issues with refunds and disputed invoices are reported.
- Poor customer service communication during resolution is a common complaint.
Key Takeaways for Future Customers
- Initiate returns immediately and document communications.
- Expect low prices and good product selection but allow extra time for exchanges.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Kangol reviews show low price positioning, appreciation for location and product diversity, but mixed sentiment driven by return and fulfillment delays and unclear credit handling.
Positive Feedback
Customers value the store location and wide diversity of hats and accessories, and some staff offer helpful solutions like sizing strips.
Negative Feedback / Risk Areas
- Recurring Kangol customer complaints cite slow returns and missing tracking for exchanges.
- Issues with refunds and disputed invoices are reported.
- Poor customer service communication during resolution is a common complaint.
Key Takeaways for Future Customers
- Initiate returns immediately and document communications.
- Expect low prices and good product selection but allow extra time for exchanges.
Turn one complaint into a collective action
Sherman Oaks, California
Shipping Confirmation
I recently returned two caps, one for credit and one for Kangol to administer as you see fit. After some very lengthy discussion I finally persuaded the lady that I was dealing with the the one cap was an exchange, because the one that was sent to me was too large, and that the invoice sent to me was inappropriate.
The Invoice was supposed to have been credited, and a replacement for the hat that I had already paid for and returned was to havebeen sent to me.
The very helpful lady who assisted me by offering to send me some hat size adjusters, which I received early this week, for which I thank you. However, I have not yet received the cap that I was to receive has never arrived nor was I given a tracking number for it.
The most recent order # is 200220****, and the credit memo # is 200007****
I thank you very much for the sizing strips, but would be most grateful if you could give me an indication about when I might receive my replacement cap.\
I dont believe that the PissedCustomer below pertains to me though I have checked the box.
Thank you,
Robert Rodine
818-789-****
User's recommendation: DO NOT DELAY FOR 1 MINUTE IF YOU ARE GOING TO MAKE A RETURN
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