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Kaluz Restaurant

Kaluz Restaurant

www.kaluzrestaurant.com
What is your customer experience with Kaluz Restaurant?

Kaluz Restaurant Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Kaluz Restaurant has a 1.0 star rating from 2 reviews, with consumers mostly dissatisfied and a 100% unfavorable distribution; reviewers cite high price level and issues with customer service and discounts.

Positive Feedback

Servers and the waitress were praised for good service and attentiveness, and initial service was described as satisfactory in Kaluz Restaurant reviews.

Negative Feedback / Risk Areas

  • Guests report being asked to leave or escorted out after 2 hours, a recurring complaint captured in Kaluz Restaurant customer complaints.
  • Concerns about a high final bill and billing transparency.
  • Poor handling of discounts and overall customer service.

Key Takeaways for Future Customers

  • Expect high prices and verify billing before you dine.
  • Be aware of possible time limits on seating and customer service risks.
  • Consider choosing another location for special occasions.
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Sheila C Ijn

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Zamora, Castille & Leon

Disappointing birthday dinner

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AI Highlights
  • - Eight of us sat outside without a reservation and ordered appetizers, wine, mains and dessert; staff asked us to move to the bar and we left by 9:30pm.

My family took me to Kaluz Restaurant Ft Lauderdale, for my 75th birthday on Saturday, August 16, 2025. I requested to be seated outside because it was a beautiful afternoon and it also did not require a reservation.

The group consisted of 8 of us and we ordered appetizers, drinks including a bottle of wine, the main course and desert. I know you are aware that the final bill was a lot.

The service was good until someone (a male, which I presume he might have been a manager) came by to find out if we were good and if I were enjoying my birthday. This was before we had desert. Soon after desert he came back and suggested we sit at the bar because he needed the table.

We arrived at Kaluz approximately 7:00pm and they seated us by 7:30pm, and then kicked us out by 9:30pm.

My family and extended family eat out a lot and this is the first time we were practically escorted out of any restaurant. We felt like we were chased out.

We visited Fogo De Chao restaurant last weekend and the service and staff were excellent. We were there for three and a half hours and no one approached us telling us that they needed the table (of 15) although there were several customers waiting to be seated.

I am not one to complain but this episode put a damper on my otherwise enjoyable birthday celebration.

Very truly yours,

Sheila Clark

(954) 218-****

Pros:
  • Server was good
Cons:
  • Way we were told to leave

Preferred solution: Apology

User's recommendation: I would choose another location

View full review
Sheila C Ijn

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Fort Lauderdale, Florida

Birthday Dinner disaster

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AI Highlights
  • - Service was good until a male staff member checked on our birthday before dessert.
  • - After dessert, he asked us to move to the bar to free a table.
Updated by user Sep 04, 2025

Customer service

Original review Aug 19, 2025

The service was good until someone (a male, whom I presume might have been a manager) came by to find out if we were good and if I was enjoying my birthday. This was before we had dessert.

Soon after dessert, he came back and suggested we sit at the bar because he needed the table. We arrived at Kaluz approximately 7:00 pm and they seated us by 7:30 pm, and then kicked us out by 9:30 pm.

Pros:
  • Waitress was good
Cons:
  • We were kicked out of the restaurant for a table

User's recommendation: Not that location Ft Lauderdale

View full review

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