New Reviewer

Ripped Off by kalmona.com

I purchased a hair styling tool from their website that was defective. I contacted them immediately via email since they had no phone number on their site. They didn't answer for over a week then they sent me an email asking me to send them a picture of the shipping label and the box???? I gave them the order number they could have looked it up. The Instyler they sent was not the real thing and it didn't even work!!! The latest response from them was to send me $4!!! So I can take it to my local repair shop myself to have it fixed!!!!!!!!!!!! As everyone knows there is no repair shop for this kind of item. They just refuse to refund my money or send me one that works. So I've lost a lot of time and nearly 50.00 was ripped off by these frauds!!!!!!!!!!!!!!!!!
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ID
#1687902 Review #1687902 is a subjective opinion of poster.
Location
Houston, Texas
Service
Kalmona Com Customer Care
Reason of review
Return, Exchange or Cancellation Policy
Loss
$44
Preferred solution
Full refund

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