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Kajaria

Kajaria

www.kajariaceramics.com
What is your customer experience with Kajaria?

Kajaria Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Kajaria has a 2.0 star rating from 3 reviews with 67% unfavorable feedback; consumers report high price levels, limited product diversity, and recurring dealer and customer service problems. Kajaria reviews note bigger size tiles as a positive and advise checking delivery carefully rather than relying on dealers.

Positive Feedback

Bigger size tiles are preferred by customers and considered a product advantage.

Negative Feedback / Risk Areas

  • Repeated damaged tiles on delivery and inadequate dealer resolution, a common Kajaria customer complaints theme.
  • Slow or no follow-up from sales centres and poor customer service response.
  • Low compensation offers and unclear refunds or warranty handling after issues.

Key Takeaways for Future Customers

  • Inspect tiles at delivery and document packaging and batch numbers before accepting.
  • Confirm written quotations and warranty terms from the seller to avoid follow-up issues.
  • Expect higher price points and verify dealer reliability before purchase.
View full overview ›

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damaged tiles light geyser warranty bill water seller service issue color
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Zarriah Esm
map-marker Mumbai, Maharashtra

No follow up from chakala expiriance centre mumbai

Visited the centre on monday, selected tiles,till today no quotation pdf recived from sales department

Preferred solution: Apology

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ReenaJain J

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Damaged Tiles Recived from The Dealer

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AI Highlights
  • - Ordered 43 Imperial Beige 4x8 tiles from Bharat Tiles.
  • - 35 tiles arrived edge-chipped.
  • - Replacement discussed; batch unavailable; discount on invoice.
Original review updated Aug 30, 2025

Before three month we had ordered 43 Imperial Beige color 4*8 tiles

from Bharat tiles Udaipur Rajasthan . We received 35 tiles damaged

with chiping at the edge .we Contacted the dealer and a kajaria ceramic technical head visited the site and inform us to order new one

and they will provide discount on the that , but the same batch number tiles were not available and they ask use the damaged tiles and they will provide discount on the invoice .Out of 124000 they provide only 9000 .

There is no proof that tiles were damaged in fatory , dealer warehouse or our site .Dealer and kajaria reprensative decided its customer fault and close the chapter .

I request to look into this matter to have a fair justice to customer . Tiles weight is 70 KG and packaging material damaged in transit only .

Loss:
$124000
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Moya Ano

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Issue with seller

This is about a WC purchased which is not suitable and we discussed to take back if any issues

Now the seller is not ready

Extremely bad service and the way Ravi spoke.

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Rouf bawan B

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Geyser not working ( under warranty) with bill

Geyser light not working water not boling etc shut down suddenly not working till now ...! Call please immediately

Preferred solution: Mechanic to resolve our problem

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vk T Cud

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

गलत परडकट दन क करण

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AI Highlights
  • - आर्डर के रंग की टाइल्स नहीं मिली; तीन रंग दे दिए गए.
  • - डीलर ने फोन पर कोई जवाब नहीं दिया.
  • - पैसे लेकर भी टाइल्स नहीं दिए; कंपनी और डीलर जिम्मेदार.

जिस कलर की टाइल्स आर्डर की थी उस कलर की न देकर तीन कलर की टाइल्स दे दी, डीलर के फोन करने पर कोई रिस्पॉंस नहीं मिला। मेरा मास्टर बहुत नाराज है। डीलर पैसे लेकर भी टाइल्स नहीं दे रहा है। ये ग्राहक के साथ धोखा है। अब मैं कस्टमर फोरम में शिकायत करने का सोच रहा हूं। जिसका जिम्मेदार कंपनी के साथ डीलर का होगा।

Loss:
$150000

Preferred solution: Full refund

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Rajesh R Phv

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer

Ordered floor tiles of bathroom received packets contained 2 packets of old lot some tiles broken complaint the dealer but regretfully not addressed and compensated

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Contains 1 confidential file for company representatives

Received 16 packets out of which two packet were of old lot B instead of C some tiles were found Brocken reported to dealer

Loss:
$1000
Pros:
  • Bigger size tiles are better
Cons:
  • Price is more

Preferred solution: Price reduction

User's recommendation: Do check at the time of delivery not to reli on dealers

View full review

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