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K Series Parts

K Series Parts

www.kseriesparts.com
What is your customer experience with K Series Parts?

K Series Parts Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

2.4 star rating based on 1 customer review; consumers are mostly dissatisfied and recent recommendations say "Find another company." K Series Parts reviews note high price levels and complaints about billing and customer service.

Positive Feedback

Customer service was responsive and acknowledged issues after photos were provided, though resolution was unsatisfactory.

Negative Feedback / Risk Areas

  • Shipped damaged items with missing installation accessories and destroyed product box.
  • Company required customer to pay return shipping for defective goods.
  • High price level combined with poor resolution leads to notable K Series Parts customer complaints about billing and refunds.

Key Takeaways for Future Customers

  • Document items on receipt and send photos immediately if parts arrive damaged.
  • Confirm return and refund policies before purchase and be prepared for possible return shipping charges.
  • Consider alternative suppliers for better service and value.
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Media from reviews

K Series Parts - Shipped damaged and with missing parts.
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Resolved
Burrel Dye

Resolved: Shipped damaged and with missing parts.

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AI Highlights
  • - Fog lights arrived with missing installation accessories and a destroyed box.
  • - Company wants me to pay return shipping for damaged products.
K Series Parts - Shipped damaged and with missing parts.

Received a pair of fog lights from the company and it was missing all of the accessories to install as well as the product box being destroyed. (External shipping box had no damage) When I contacted the company they said I had to pay return shipping even though they purposely sent me damaged products that were not properly inspected before they were shipped.

Customer service was responsive but not helpful even after supplying several photos to try to resolve the issue.

User's recommendation: Find another company.

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