K Carroll
K Carroll Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
K Carroll has a 3.5 star rating from 5 reviews with neutral sentiment; 50% would likely recommend and ratings show 60% positive, 40% unfavorable. K Carroll reviews note medium price level and value placed on discounts and privacy.
Key Takeaways for Future Customers
- Expect medium pricing and product styles like bags and wallets when reading K Carroll reviews.
- Verify orders and track shipping proactively since order status and delivery updates are commonly needed.
Negative Feedback / Risk Areas
- K Carroll customer complaints often cite shipping delays and wrong or missing items.
- Customers report difficulty reaching customer service and frustration with returns, exchanges, and refunds.
Positive Feedback
Many like the bags and wallets and some report prompt replacements and helpful agents resolving issues.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
K Carroll has a 3.5 star rating from 5 reviews with neutral sentiment; 50% would likely recommend and ratings show 60% positive, 40% unfavorable. K Carroll reviews note medium price level and value placed on discounts and privacy.
Key Takeaways for Future Customers
- Expect medium pricing and product styles like bags and wallets when reading K Carroll reviews.
- Verify orders and track shipping proactively since order status and delivery updates are commonly needed.
Negative Feedback / Risk Areas
- K Carroll customer complaints often cite shipping delays and wrong or missing items.
- Customers report difficulty reaching customer service and frustration with returns, exchanges, and refunds.
Positive Feedback
Many like the bags and wallets and some report prompt replacements and helpful agents resolving issues.
Turn one complaint into a collective action
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Craig, Colorado
Don’t order from here
Never received items purchased after was charged for them. Was not able to speak with anyone at company since the phone was never answered following several attempts at calling.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDefective Kat crossbody
- - Black Kat crossbody bag used under five times.
- - Interior fabric in middle compartment separated from zippers.
- - Replacement requested.
The replacement bag was received! Very pleased with the company’s response.
A replacement was immediately sent by the company
I have a black Kat crossbody that I have used less than 5 times. The interior fabric in the middle compartment has separated from the zippers on both sides.
I have done nothing that would make this happen. I feel the fabric and/or sewing is defective.
I really like this bag and would like it replaced.
I have had several K Carroll bags over the years and have never had a problem before.
Thank you
Jackie Trachtenberg
Preferred solution: Replacement
User's recommendation: K Carroll is a fantastic company. They are reliable and stand behind their products. A replacement bag was sent less than 24 hours after they received my letter. A pleasure to deal with.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCheck on current order
I am trying to check on items on a current order with K.Carroll with no success. Have tried calling and going online.
User's recommendation: A little hard to reach. Use Pissed Customer to resolve issue.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCheck on items in current order
- - Dana was very helpful and resolved my issue.
- - I spent time trying to find my current order.
- - Emailing Pissed Consumer led to good results.
My interaction with the Agent (Dana) was great. She was very helpful and resolved the issue.
However, I spent a good amount of time trying to find my current order.
I finally emailed Pissed Consumer. That is when the received good results.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI placed an order through GMA Deals and Steals. I want to get information on what's on the order, but can't seem to get through to anyone. I opened an account, but still no luc.
Can't reach customer service about my current order. Have tried calling and going on website withn no luck.
Auburn Hills, Michigan
Recvd wrong bag
You sent the wrong bag I have sent info re bag ordered and pic of bag recvd...how arecyou going to correct this matter
- Like your bags and wallets
- Not happy with my current incorrect order
Preferred solution: Send correct croc bag And send a label for return where I dont have to pay
User's recommendation: Recheck before shipping
Sonora, California
Return form
This is the most difficult return form I have ever come across. It makes me think that it is designed that way just so you get so frustrated that you give up.
Never received bag.
- - I am waiting for my bag and a shipping update.
- - Emails and calls have gone unanswered.
- - Site says ships in 2-3 days, but no update.
I am still waiting for my bag or and answer why it has not shipped. You should not be on deals and steals if you can’t deliver.
I have e- mailed several times, no answer. I have called no answer just leave a message again and again.
Well 2 minutes later they were closed.
The Ups delivery # is attached to my order I contacted them. They stated they were waiting from co. No issues on their end.
So I ordered and no update and it states on site ships in 2-3 days. O it does not.
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Please send your order number to deals@k-carroll.com and I will be happy to look into this for you.