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K and R Auto Sales

K and R Auto Sales

www.kandrautosales.com
What is your customer experience with K and R Auto Sales?

K and R Auto Sales Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

2.6 star rating based on 1 customer review; consumers are mostly neutral and recent recommendations warn: make sure the car you buy isn't a Lemon.

Positive Feedback

One reviewer completed a purchase; the listing draws attention and the business is searchable in K and R Auto Sales reviews.

Negative Feedback / Risk Areas

  • Repeated safety and mechanical failures reported, including heater and catalytic converter issues leading to large repair bills.
  • High price level reported and repairs were costly relative to expectations.
  • Lack of responsive management and unresolved concerns; K and R Auto Sales customer complaints mention poor customer service.
  • Warranty did not cover major repairs and website experience was criticized.

Key Takeaways for Future Customers

  • Get a thorough independent inspection before buying and document everything.
  • Verify warranty coverage and ask detailed questions about customer service and repair history.
  • Be prepared for potentially high prices and follow K and R Auto Sales reviews and complaints when researching.
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Media from reviews

K and R Auto Sales - I was sold a dangerous car.
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Resolved
Meghna Mnu

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Verified Reviewer
| map-marker Auburn, Maine

Resolved: I was sold a dangerous car.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • We bought a car from K & R Auto Sales; the heater failed, costing $719 and a cracked catalytic converter costs $1,550.
K and R Auto Sales - I was sold a dangerous car.
Contains 2 confidential files for company representatives
Updated by user Feb 13, 2025

Company fixed the issue and I have been provided with partial refund. They gave us only a partial refund for what we paid in total.

They still owe us $1,550 for repairs that should have been fixed before we purchased the car. They also owe us for missed work days and rental cars.

Original review Feb 11, 2025
On December 23, 2024, my wife and I purchased a vehicle from K & R Auto Sales. Shortly after the purchase, we encountered serious issues that not only led to significant repair expenses but also disrupted our daily lives.
Within days, we discovered that the cars heater blower/resistor was malfunctioning, leaving us without heat for a week and costing $719 to repair.

This problem even resulted in me missing 5 days of work. Additionally, a subsequent inspection at a Chevy dealership revealed a cracked catalytic converter that produced a strong exhaust odor inside the car for weeks.

Replacing the catalytic converter cost us $1,550.
Unfortunately, our warranty did not cover these repairs, and when we sought assistance, John Vallieres, the manager, was unresponsive to our concerns. Instead of offering a solution, he casually mentioned that a guy I know could have done it for you for $500, a comment that was both unhelpful and misleading given the actual repair costs.
Based on our experience, I caution potential buyers to thoroughly inspect any vehicle purchased from K & R Auto Sales and to be aware of possible hidden issues.
Loss:
$1550
Cons:
  • Neglect to maintain their car issues before selling

Preferred solution: Full refund

User's recommendation: Make sure the car you buy isn't a Lemon.

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