JustPark
JustPark Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
JustPark has 2.1 star rating based on 8 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Cheap, Fine if you can book online in advance.
Cons: Emergency contact did not resolve problem, No one to communicate.Recent recommendations regarding this business are as follows: "Don’t bother unless you have nothing to do with your life", "Be aware of the problems you can have if you are not able to book in advance", "No cos is no one to talk to if u have problems", "You can't change your vehicle details!", "Check post cide".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
JustPark has 2.1 star rating based on 8 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Cheap, Fine if you can book online in advance.
Cons: Emergency contact did not resolve problem, No one to communicate.Recent recommendations regarding this business are as follows: "Don’t bother unless you have nothing to do with your life", "Be aware of the problems you can have if you are not able to book in advance", "No cos is no one to talk to if u have problems", "You can't change your vehicle details!", "Check post cide".
Consumers are not pleased with Exchange, Refund and Cancellation Policy and Billing Practices. The price level of this organization is high according to consumer reviews.
Media from reviews
Camberwell, England
Parking location didn’t work
I attempted to utilize the location ID, but it didn't work, so I was unable to make the payment. I attempted to contact customer service, but the representative was unable to assist me promptly.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Leeds, England
Resolved: Speak to adviser
Hi I have spoke to you guys on the phone and the was a fault with a camera and when I get into the app the car shows that is still there when it's not, can you please help to resolve this. So all this can get clear
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
London, England
Refund - no booking reference
On the 16th of August, I tried to park my car near the Stevenage railway station. I had used JustPark previously but was not able to book a place online.
However, I decided I would try and sort it out on the day. I gave my location and bank details using the number displayed in the car park. The automated call ended with a message stating that I would be sent a link to enter my car registration number. Unfortunately, the link did not work.
I contacted one of your agents who said I would need to set up my account again. Having already missed my train, I told him that I would park elsewhere. The agent's name was Shuaib Julius. Subsequently, I noticed a pending charge on my bank account.
I again spoke to Shuaib Julius who assured me the payment should not be taken but I have now discovered that it has.
He said if by any chance this happened, I should contact help@***k. I know it's not a large amount (£4.90), but I was upset about the hassle I was given on the day and the process I am now expected to go through to get the refund.
- Fine if you can book online in advance
- Cheap
- Emergency contact did not resolve problem
Preferred solution: Apology
User's recommendation: Be aware of the problems you can have if you are not able to book in advance
Reading, Reading
Cannot pay because price is alway £0.00
I spent hours trying to book and pay for a parking space only to be constantly told it was unsuccessful! I eventually phoned the pissed off number.
The staff member was very helpful but was as unsuccessful as me!
The website should make it clear that an account is necessary before trying to book a space. This would help prevent a very frustrated customer who still hasnt booked a space!!!
User's recommendation: Don’t bother unless you have nothing to do with your life
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |
Brighton, England
No costumer services
Hi on 16/05/24 I used just park and booked to wise the same space and I cancelled one of them straight away only kept one that I needed to park but I never got refunded back £11.89 so is more than 10 business days ago wen I ma getting my refund?
- No one to communicate
Preferred solution: Full refund
User's recommendation: No cos is no one to talk to if u have problems
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Not satisfied with the and didn’t help me at all
When we came into the car park at Burgh castle we didn't register our car because not knowing though we had to pay on way out
Preferred solution: We did pay on leaving but didn’t pay and display so we would like to know that we won’t get a fine
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Garstang, Lancashire
Speak to adviser
Absolutely useless app when it came to changing vehicle details. Had to cancel then unable to rebook at same car park as it said no spaces available.
Put in 3 customer support tickets and got absolutely no help. Managed to find an alternative car park using the app but overall not satisfied with service whatsoever.
User's recommendation: You can't change your vehicle details!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Breda, North Brabant
Make an account
I am a Dutch national and come to London with my car, a Nissan-Juke, registration R-674-DR.
How can I make an account with "Just Park", so that I can make a reservation from Friday 7th June 14.00 pm untill Monday morning10th June 09.00 am.
Please give me instructions how to proceed. Thanks in advance.
Peter Segeren/Breda/The Netherlands
London, England
Postcode and house number were in correct. We were given number 1 , knocked on the door , it was NOT their drive it was a small car park attached to a block of flats
Phoned just parked and they explained where it was , but not good for the poor people in the house and ammo for us
User's recommendation: Check post cide
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