Skip to content
JustGraceGirl

JustGraceGirl

justgracegirl.com
What is your customer experience with JustGraceGirl?

JustGraceGirl Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

JustGraceGirl has a 2.4 star rating from 1 review and consumers are mostly dissatisfied, with a clear warning: DO NOT PURCHASE FROM CHINA.

Positive Feedback

The reviewer noted the company responded in a timely manner and acknowledged the return request, reflecting some responsiveness in customer service.

Negative Feedback / Risk Areas

  • The primary JustGraceGirl customer complaints concern limited refunds and poor resolution, with offers of only 10%–20% back for returns.
  • Shipping to China for returns, high price level, and limited product diversity were cited as problems.

Key Takeaways for Future Customers

  • Check JustGraceGirl reviews before buying and expect difficult refunds for sizing issues.
  • Be aware of overseas returns and customer service limitations when ordering.
View full overview ›

Turn one complaint into a collective action

PC collective complaint

A Collective Complaint helps you unite consumers dealing with the same issue, such as wrong charges, unexpected fees, damaged items, or misleading promises. It goes beyond a single review by growing stronger with every signature, making it harder to ignore. Once you reach 20 supporters, we’ll send it to the company to encourage a response.

Start Collective Complaint
Resolved
Samantha W Mml

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Miami, Florida

Resolved: Located in China, only offers limited refund

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Sleeves were extremely short for size large.
  • - Return requested; after two weeks, company offered partial refund due to international shipping.
Updated by user Nov 30, 2024

Company fixed the issue and I have been provided with partial refund. There partial refund is 20%!

I accepted bc I am exhausted try to get full refund! Please, please do not utilize this company.

Chinese based and Clothes are NOT USA sizes! Sleeves and length are too short.

Original review Nov 29, 2024

Placed an order with JustGraceGirl. I ordered size large IAW their site.

When I received the order, the sleeves were extremely short. I contacted the company for a return authorization. They responded in a timely manner but due to having to ship back to China, they offered me 10% of the total order! After two weeks of expressing to them that this was due to their sizing, I am requesting a full refund.

Well, they offered me 10%, 15%, and 20%.

I am thoroughly exhausted dealing with Chinese companies advertising US company based and then this happens! DO NOT PURCHASE FROM CHINESE COMPANIES!

Loss:
$60

User's recommendation: DO NOT PURCHASE FROM CHINA!

View full review

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article