Anonymous
map-marker Cluj-Napoca, Cluj

A payment was made whit my permission I don't make this payment is abut 39£

Justfab - A payment was made whit my permission I don't make this payment is abut 39£
On 6 Jan was made for my account a payment whit you for 39 £ I never did this payment can you cancel an return my money back
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Sharmine A

Change my credit card for several months

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Justfab - Change my credit card for several months
I bought a pair of shoes on June , then I just noticed that the company is charging me for July , Aug, Sep, October and November for 39, 95 $ USA ,
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Loss:
$200
Pros:
  • Excellent products
  • Great company
Cons:
  • Charged me when it was unauthorized

Preferred solution: Full refund

Oluwaseun A Lup
map-marker Bridgewater Township, New Jersey

Unknown charges

Please I just discovered charges on my account right now.39.95.what it is for,I don't know...please help a concern customer
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Loss:
$40

Preferred solution: Explanation

Chelise Awn
map-marker Chicago, Illinois

I was disconnected and I was pleasant. I love Jyst Fab but I expected better if I had a problem. I am very sad. I guess I will try to call back or end my membership

About merchandise I purchased. I advise this call go through so I may speak to a live individual. Thank You
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User's recommendation: Great merchandise poor customer service

Ayesha C Dqb
map-marker Gardner, Massachusetts

To cancel my account

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I am trying to call customer service to cancel my account I do not want to be part of their VIP club if I need to order that car product I will call and re-join
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Loss:
$40
Pros:
  • Love shopping with them
Cons:
  • Cannot afford their monthly vip fee

Preferred solution: Full refund

Tara K Nso
map-marker Kirkintilloch, Scotland

Complaint about false agreement

Le 13 décembre et le 6 janvier, 39 £ ont été prélevés deux fois sur mon compte bancaire alors que je n'ai ni commandé ni fait un engagement mensuel avec vous Transaction ID 3SL02002D2400**** Numéro de transaction 1R083215P3110****
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Loss:
$78

Preferred solution: Full refund

Enith C
map-marker Revere, Massachusetts

Pissed of customer

Did not receive my order packages! They were left outside and were stolen and not delivered to My apartment # on 2nd floor. I need my order resend or credit. Please contact me by telephone or email. My # is 978-552-****
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Loss:
$75

Preferred solution: Full refund

User's recommendation: Indicate/specify were delivery on comments for carrier to knock bring packages directly to person in apartment

Anonymous
map-marker Lakeland, Florida

Wanted to use a promo code

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I wanted to use a promo code for $10 off my purchase. JustFab was running a 50% off and an additional $20 off and I was not able to use my code because of so many other discounts. It worked out fine because I was able to get a bigger discount with the other promos that they were offering. .
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User's recommendation: Still buying from them

Candy N Vyn

I still haven't been returned money owed to me

I paid money in every month for both my daughter (fab kids) and I (just fab) so we could get clothes when needed. They closed my account and when I called to get either the clothes or the money they dragged it on and on only to give me two checks that I was unable to cash anywhere. Still no money and no clothes nearly a year after the issue was mentioned.
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Loss:
$500

Preferred solution: Full refund

Khayree Vyw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Port Jefferson Station, New York

Skip a month

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Very easy to skip a month so that I would not be charged the monthly fee very good company to shop. Very nice selection of footwear
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User's recommendation: Excellent Company

Hoshman K

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I haven’t received my order

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I ordered boots in last week but I havent got those yet. Why is it so? I am so pissed off. I dont why you take this much of time for the delivery. I have experienced such a bad experience before. I usually get my item delivered with 2-3 days. But here I am waiting from last 10-12 days.
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Preferred solution: Deliver product or service ordered

Quintan Lcy
map-marker Durham, England

Money taken out of account

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About money taken out of my account with out know ing not able for to pay out that money. Not good with spelling
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Mony A

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Brooklyn, New York

Recovery

I have withdrawn $39.95 I don't know why I didn't order anything, and it seems that to subscribe to the membership, so I want to cancel the subscription to the membership and also from your program. please reply
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Monica A Zsn

Took money out of my account for no reason

I know that they charge a fee to be vip but I thought I called the last time with the same situation
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Loss:
$40

Preferred solution: Full refund

Lara R Vfb

Phone number disconnected

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When I try to place an order for the items I have already paid for. Cant get a working phone number.
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Loss:
$88

Preferred solution: I would like to speak to someone and order items to use my credits.

User's recommendation: Do not use