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Refuse to supply service already paid for

I have purchased long distance dial around service. They changed their system and now my account doesn't work as it should. They refused to help restore the service and refused to even respond to the Better Business Bureau when they tried to assist. I would NEVER deal with these folks again. Customer service is very much NOT a service.

User's recommendation: I will NEVER deal with this company again, nor should you.

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ID
#2728811 Review #2728811 is a subjective opinion of poster.
Pros
  • Used to work
Cons
  • Service does not work
  • No customer service
Loss
$7
Preferred solution
Full refund

JustDial is doing cheating with us for last two months

We have taken paid membership (for Tech-Vidhya) on justdial two months back through Mr. Amrendra (997111****) and his Boss Rahul Kumar (987112****) . At the time of membership they (Both the guys) have made a promise to create 20 keywords for our company listing. but even after two months they have not created keywords. now they are charging twice a month from our account through ECS. We already have raised the request several times to stop ECS and remove our listing. No response from their end. they have charged on 2nd of Sep and now on 18th of Sep both transaction if of about 2800/- equal to 5600/- plus 2800/- at the time of membership. Should i have to move to consumer court or you Just dial guys are going to return our payment. Stop doing business with justdial.
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2 comments
#1363938

Just dial services is very Poor. Dont go with Just dial.

ECS not stopping/ Invest more than Rs. 25000/-

Will Moove to Consyumer court to recover.

Delhi

#1368703
@PissedConsumer1363938

Hi,

We would like to hear more about your concern. Kindly share the details on feedback@***.com or call our customer service team on 888888****

Best Regards

Team Justdial

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ID
#447798 Review #447798 is a subjective opinion of poster.
Location
New Delhi, Delhi

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