New Reviewer

Reward issues

I have been using justplayappe.com platform for several years , but lately I started experiencing an issue which has persisted for six days without resolution. Each time I have contacted them, they respond with one of their "canned responses",(their words, not mine*), advising me to provide "more information", which I have done! Still, no resolution! The phone number you provided was answered by a woman who said I had the wrong number. Thanks for providing this platform to air my complaint.

User's recommendation: Think twice before downloading this app!

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ID
#3855956 Review #3855956 is a subjective opinion of poster.
Pros
  • Pays
Cons
  • Long wait for resolution
Preferred solution
The credit for the coins accumulated, conversion for my paypal payout, and fix the issue causing the app to freeze

Technical support

I've been having problems getting my credits through just play and I cannot get any help I cannot get any response other than check the faq page which does not help me in the least I'm very unhappy with just play I'm very unhappy with their customer service and I'm just very unhappy altogether I will not recommend just play or any of you to anybody...

User's recommendation: Do not play just play.... It's a waste of time.

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ID
#3852489 Review #3852489 is a subjective opinion of poster.
Location
Louisville, Kentucky

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Message appeared, app won't start

A message saying that my country is not supported by this app has just shown up. The app force closes. This is a bit odd because I have been playing this app for several months now! What changed?
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ID
#3844707 Review #3844707 is a subjective opinion of poster.
Location
Springfield, Missouri
Pros
  • Reliably
  • Pays
Preferred solution
Ideally being able to continue using the application without issues!

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Help with cash out

Hi my name is daniel and i was play my game and as i was playing i got to a point where i was at 40 $ cash out and i went to cash out and the app stop working on me i reset my phone and went back to the all and it was not showing up no more i am not happy with this app and i wold like to have the 40 that it sad i can cash out on i love thes game abd i wold love to play more but if thes keep hanging to me i not gonna play no more please call me or e mail me back asap ny phone number is 5
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ID
#3826590 Review #3826590 is a subjective opinion of poster.
Loss
$40
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Transaction

I accidentally put an extra m on for my Gmail you could clearly tell it's a typo but here I am fighting for my money I've cashed almost 100.00 in rewards you'd think they could get it right ...

User's recommendation: Make sure everything is in order because they take forever and you can't get ahold of anyone.

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ID
#3787749 Review #3787749 is a subjective opinion of poster.
Location
Olathe, Kansas
New Reviewer

Cant get my money

It said I have 15.05, but it is not on my PayPal card. So I am trying to figure out what I need to do to get it resolved
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1 comment
#2226274

You have posted your review for the wrong company. You are Looking for JustPlay the GAMING app, this is Just Play, LLC a TOY MANUFACTURER.

ID
#3748953 Review #3748953 is a subjective opinion of poster.
Location
Spartanburg, South Carolina
Preferred solution
Have my money put on my card

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Resolved: Makiya

Just Play - Makiya
Update by user Jul 08, 2022

Company fixed the issue and I have been provided with full refund.

Original review posted by user Jul 08, 2022
I didn't get no money for this app I want some money for this stuff please I don't understand this app

User's recommendation: Money.

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1 comment
#2226262

You have posted your review for the wrong company. You are Looking for JustPlay the GAMING app, this is Just Play, LLC a TOY MANUFACTURER.

Resolved
ID
#3742144 Review #3742144 is a subjective opinion of poster.
Location
Vacaville, California
Loss
$40
Preferred solution
Full refund

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