Anonymous
map-marker Saint Paul, Minnesota

Return

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Its way too small and I order from here all the time and never had an issue. We need more than Dhl postal return options
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Anonymous
map-marker Hammond, Louisiana

Recent purchase

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I just purchased a package of Just My Size Ribbed 6 pair cotton briefs. The package hadn't been opened and when I got home and opened the package there were only 5 pair. There is no way I can return them because I have opened the package so therefore I am just out a pair of briefs. I think you need to try to package them so that there can't be anyway for 1 pair to be missing or maybe it was originally packaged that way. The cost of briefs are no longer cheap enough to no say something about items missing in packages.
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User's recommendation: I reached out to Just My Size and I was reimbursed in full for my purchase where I didn't receive the amount of items on the package. The package hadn't been opened and 1 item was missing.

Arvell Fzs
map-marker Plainfield, Indiana

Still pissed. Added Cc info but Cc stated not enough funds

I got a size 4 x Jean which is what I wear. I can't get them over my belly and I'm losing weight. Pissed
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Teresa H Pvm

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer

Status of order

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Just My Size - Status of order
Do you have to pay to complete your online chat service. Customer service phone number is not available. Its been 2 1/2 weeks since I ordered and nothing.
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Cons:
  • Customer service is terrible

Preferred solution: Deliver product or service ordered

Leona G Xnk
map-marker Iowa City, Iowa

To find an item i previously ordered

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I spoke with a female I was looking to find either just my size or Playtex front close bras as I have worn them for several years now and I have having trouble locating them. I wear a 46ddd. The person I spoke with only said we don't have any. I asked will they be back in stock she responded we are out. They may come back so go on our website and keep checking.
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Cheryl W Qtd

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Verified Reviewer
| map-marker Red Springs, North Carolina

Just my size panties

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I bought Just My Size underwear in a size 12, my size. They fit great but right after I put them on they got a rip in the waistband. Before I could change they got another rip. I'm so dissatisfied and would like them replaced. I even bought a 10 pack because I needed underwear. Please help. I don't have a car to return them and I always order online for delivery. Any help would be appreciated very much as I'm a regular buyer
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Nancy D Ilg

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Verified Reviewer

I need an question answer, please

Does your Just my Size incontinent underwear have PFAS in it. ' Thank you Nancy Dickerson nancy_l_dickerson@***.com
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Pros:
  • Do the job they need to
Cons:
  • Just use women sizes
  • Please
  • I do not like how you size them

Preferred solution: Just need to know if the incontenent underwear hae PFAS in it.

User's recommendation: I have already ecommended this product

Sandy S Ife

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Verified Reviewer

Defective underwear

Just My Size - Defective underwear
Just My Size - Defective underwear - Image 2
I bought 3 pair of these underwear and 2 pair were defective the waistband seperated from the panty itself the waistband is still intact it looks like when the waistband was sewn on ,it did jot grab enough of the material of the panty. I like them, but know 2 pair are unwearable, please replace. I have pictures of them. Any questions please let me know. Thank you Sandy ss55041@***.com. or 507 251 ****
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Loss:
$10
Pros:
  • I do like them

Preferred solution: Replacements

Anonymous
map-marker Long Beach, California

I wanted to order panties and bras

I don't have a complaint I just want to buy some panties And think you guys can help me pick out my right size. I bought bras from you guys and I was very happy
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Anonymous
map-marker Lackawanna, New York

Ladies sweet pants

I purchased three pair of your JMS pants on line a few months ago so I would have them for the winter

They got bally very fast and of course I was and am very disappointed

On June 22 I received a letter stating that I would be reimbursed for my purchased.

Then a few days latter I received another letter stating I would not be reimbursed.

I find this very unprofessional to tell me one thing and then take it back.

Being a plus size I have purchased many JMS and Hanes products. I am totally

taken back by this action.

I am not telling you something about the product that didn't happen. I am an honest person. I could send you tags and tags of JMS

which now I can no longer feel that I should purchase this bra nd.

Like I said this was very unprofessional .

I am not a happy customer. Mrs.

Audrey Klein, 1641 Footsrville RD. Linesville, PA 16424

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Anonymous
map-marker Indianapolis, Indiana

Ladies sweet pants

I purchased three pair of your JMS pants on line a few months ago so I would have them for the winter They got bally very fast and of course I was and am very disappointed I am not a happy customer. Mrs. Audrey Klein 1641 Footsrville RD. Linesville, PA 16424
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Anonymous
map-marker Keystone Heights, Florida

Faulty underwear

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Still have not received the refund check or equivalent of 6 pack ladies size 13 briefs that were made faulty. The band not sewn to panty on 2 pairs
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Anonymous
map-marker Keystone Heights, Florida

Faulty underware

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The waist band was not sewn on the panty in full on 2 pair. I have always bought and liked This brand. Customer service was wonderful and treated me very nice. I will continue to use them in the future.
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Vida C Vqh

Speak to repjust need a catalog

Can not get a number to order a catalog. No number will answer wanted to order but dont have a catalog and hurt my knee so I can not shop stores...
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Pros:
  • Like the bras

Preferred solution: A catalog

Jennifer K Ysf

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Verified Reviewer
| map-marker Goldsboro, North Carolina

They basically blew me off, saying thanks tor my feedback. No offer of a coupon, replacement, refund or anything. .

Just My Size - They basically blew me off, saying thanks tor my feedback. No offer of a coupon,...
A pkg of their underwear that was supposed to contain 5 pairs of their new breathable underwear, only contained 2 and the test were regular cotton. I feel that they should have handled this better than they did. I ONLY buy this brand.
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AMANDA P Zyj

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Verified Reviewer
| map-marker Summerville, Georgia

Unhappy with product

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Just My Size - Unhappy with product
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Just My Size - Unhappy with product - Image 3
Just My Size - Unhappy with product - Image 4
I purchased a pack of size 14 womans brief cotton underwear from Walmart. I have only worn them 1 or 2 times. All 6 of the pairs now have holes at the top where the elastic and fabric are seperating from each other. Do better. They should hold up through more than 2 wears.
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User's recommendation: Its a hit or miss...this time poor assembly.

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