Just Keepers
Just Keepers Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
2.4 star rating based on 1 customer review; consumers are mostly dissatisfied and the rating distribution is 100% unfavorable. Reviews cite poor customer service and discounts issues and note the price level of this organization is high.
Positive Feedback
The sole reviewer clearly described a refund request after an Amazon Pay charge, which shows traceable payment details and a specific order ID for follow-up.
Negative Feedback / Risk Areas
- Recurring Just Keepers customer complaints focus on customer service responsiveness and unresolved refunds.
- Billing concerns appear when payments complete but orders are not created.
- Perceived high prices and weak discounts affect value and membership or subscription appeal.
Key Takeaways for Future Customers
- Check Just Keepers reviews and confirm order confirmations before trusting auto-ship or subscription billing.
- Document payments like Amazon Pay and be prepared to escalate if refunds are delayed.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
2.4 star rating based on 1 customer review; consumers are mostly dissatisfied and the rating distribution is 100% unfavorable. Reviews cite poor customer service and discounts issues and note the price level of this organization is high.
Positive Feedback
The sole reviewer clearly described a refund request after an Amazon Pay charge, which shows traceable payment details and a specific order ID for follow-up.
Negative Feedback / Risk Areas
- Recurring Just Keepers customer complaints focus on customer service responsiveness and unresolved refunds.
- Billing concerns appear when payments complete but orders are not created.
- Perceived high prices and weak discounts affect value and membership or subscription appeal.
Key Takeaways for Future Customers
- Check Just Keepers reviews and confirm order confirmations before trusting auto-ship or subscription billing.
- Document payments like Amazon Pay and be prepared to escalate if refunds are delayed.
Turn one complaint into a collective action
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Verified Reviewer |
Giza, Giza
Resolved: Refund
- - Payment via Amazon Pay on 30 Nov; no order confirmation.
- - Please confirm status and issue refund for Order ID P02-1342***-*180161 GBP 28.34.
Hello,
I made a payment for an order through Amazon Pay on 30 Nov, but I did not receive any order confirmation from your store.
Amazon Pay shows the payment as Completed, and my bank shows the transaction as Settled, but the order is not created on your website.
Please confirm the status and issue a refund as soon as possible.
Order ID: P02-1342***-*180161
Amount: GBP 28.34
Thank you.
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Hi, Thank you for the information and sorry you have had an issue placing an order. We can see that there is a Amazon Pay transaction for the details you have provided, but no order associated to the payment.
So, the order has never reached us, and we had no notification from Amazon Pay regarding this transaction, maybe there was a time out error or an issue at time of order but no order have been created, we have now located your payment and have refunded this back to you.
The funds will show back in your account as funds in the next 2-3 days. Kind Regards Just Keepers Ltd