New Reviewer

Terrible costumer service

After I bought a ticket, I was needing to do a change in my trip or either cancel, but unfortunately when they answer ..they just say " is the other line ,this is just for booking "..I keep telling ..nobody answer pls help me, o did pay for cancelation protection, pls...
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ID
#4211687 Review #4211687 is a subjective opinion of poster.
Loss
$307
Preferred solution
Full refund

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