Just Blinds
Just Blinds Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Just Blinds has 1.8 star rating based on 2 customer reviews. Consumers are mostly dissatisfied. Reviews note 100% unfavorable distribution and frequent mentions of poor exchange and refund handling.
Key Takeaways for Future Customers
- Check Just Blinds reviews before ordering and consider ordering samples first.
- Expect slow or no response from customer service on replacements or refunds.
- Document orders and photos promptly to support any dispute or chargeback.
Negative Feedback / Risk Areas
- Repeated customer complaints about unresponsive customer service and missed follow‑ups.
- Issues with product fit, color mismatches, and reluctance to honor exchanges or refunds.
- Reports of high price level and poor support on warranty and invoice requests.
Positive Feedback
Reviewers value the diversity of products offered, though satisfaction with ordering and support is low.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Just Blinds has 1.8 star rating based on 2 customer reviews. Consumers are mostly dissatisfied. Reviews note 100% unfavorable distribution and frequent mentions of poor exchange and refund handling.
Key Takeaways for Future Customers
- Check Just Blinds reviews before ordering and consider ordering samples first.
- Expect slow or no response from customer service on replacements or refunds.
- Document orders and photos promptly to support any dispute or chargeback.
Negative Feedback / Risk Areas
- Repeated customer complaints about unresponsive customer service and missed follow‑ups.
- Issues with product fit, color mismatches, and reluctance to honor exchanges or refunds.
- Reports of high price level and poor support on warranty and invoice requests.
Positive Feedback
Reviewers value the diversity of products offered, though satisfaction with ordering and support is low.
Media from reviews
Turn one complaint into a collective action
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Poor Customer Service
- - Order placed 12/29/24; arrived Jan 21; stock blind 0.5 in short and won’t fit; photos sent; no follow-up; charge disputed; switching vendors.
The entire experience was terrible. I am in the process of placing blinds on windows in my new home.
I decided to give Just Blinds a try on a single blind before committing to a larger order. I placed the order on 12/29/24, and didn't receive the blind until 1/21/25. There was nothing custom about the order; it was a stock material. When the blind arrived, it was 1/2" too short.
It didn't even reach the mounting brackets. I immediately called Customer Service and spoke to Morgan Crawford. After reviewing the issue with me, she sent me her email address and asked that I snap pics of the roller with a tape measure to show the dimensions. I did so immediately.
I've never heard back to this day. I emailed her on 1/24 to ask about status. No response. I emailed again on 1/26 to say that I expected a response and resolution within 72 hours.
Again, nothing. So, I have a blind that doesn't fit my window. I have disputed the credit card charge and will be taking my business elsewhere.
I should have read the reviews here before placing the order! DON'T ORDER FROM THIS COMPANY!!!
User's recommendation: Never order from Just Blinds
Need to buy a new part… picture is shown
Open and close on blind does not work Have removed from brackets and it looks like the gear is stripped down, I can send you a picture of the part, if needed
Preferred solution: Replacement part, photo attached
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNeed copy of recite
Need copy of invoice today. Not sure what else to tell you. Why the *** do I need to write 100 symbols
Preferred solution: Let the company propose a solution
User's recommendation: No one will answer me
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified BuyerJustblinds scammed us out of hundreds of dollars
- - Second batch did not match the first.
- - Website did not indicate the change.
- - Reps suggested buying a $100 warranty to exchange.
We bought the same blinds from Just Blinds on two separate occasions two months apart. When the second batch arrived they did not match the first set.
Their website didn't indicate that anything had changed (and still doesn't). When we called customer support about ordering the same product but receiving different items in the mail and they were unsympathetic. Multiple customer reps told us we should have purchased the $100 warranty and then they would exchange them for us. Wait what?
I need to buy the warranty in case they ship us mismatching products?
So... now we're out close to $1000 and they don't care.
User's recommendation: Buy your blinds from someone else.
Albuquerque, New Mexico
Endorsed Company HGTV JustBlinds
- - The color received differs from the color ordered.
- - They say you own samples if you don’t request them.
- - The 30-day guarantee is not honored.
I just received Blinds from JustBlinds, The Color of the Blinds received is not the color that we ordered from the Website posting of colors being offered.
I called JustBlinds and the position they take is "if you do not ask for sample you own them, On top of this "JustBlinds" post on their website "30-day satisfaction guarantee" This is not so!
I asked to talk with a manager and the response is please leave a phone number and we will have that department call you, "Never Happen"
Went on line to JustBlinds website and sent a message "No Response"
So much for HGTV checking Companies out!!!!
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Poor service stay clear of this business.