Julia H Jfs

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Declined my card but still took my money

Jurlique - Declined my card but still took my money
Declined my card because some reason it said it was frozen which never happens and it still took money from my card and has not refunded me back! I don't understand why it was saying this but you need to fix your website or at least accept the order if you are taking money out of my account please Thanks
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Loss:
$30

Preferred solution: Full refund

Anonymous
map-marker Fishkill, New York

Trying to locate where I can purchase your 3.3 oz soothing day care lotion

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I never received a response to my question. I like the product and was trying to locate a store that carried it or if I could order it direct. I tried to call the 800 number and received a recording to go to the website. That was not working and went back to square one and found another 800 number and that was as useless as the first one.
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Anonymous
map-marker Fishkill, New York

Trying to locate where I can purchase your 3.3 oz soothing day care lotion

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No one answered my inquiry. I wanted to know if you still carried 3.3 oz of soothing day care lotion and if so where I can purchase it
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