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Jupiter Medical Center

Jupiter Medical Center

www.jupitermed.com
What is your customer experience with Jupiter Medical Center?

Jupiter Medical Center Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Jupiter Medical Center has a 1.9 star rating based on 1 customer review and consumers are mostly dissatisfied. Reviewers value Insurance Plans Acceptance and diversity of services but report high price levels and concerns about reliability and customer service.

Positive Feedback

Patients note strength in insurance plan acceptance and the range of services offered, which appears in Jupiter Medical Center reviews as a leading benefit.

Negative Feedback / Risk Areas

  • Repeated customer complaints about rude staff in pain management and poor communication.
  • Reliability issues when filling prescriptions and follow-up calls not returned.
  • Perception of high price level and dissatisfaction with customer service.

Key Takeaways for Future Customers

  • Check Jupiter Medical Center reviews and confirm medication records before visits to pain management.
  • Verify insurance acceptance and ask about billing up front due to reported high prices.
  • Document communications and expect possible follow-up challenges with customer service.
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Media from reviews

Jupiter Medical Center - Beware of Mary at Jupiter Hospital Pain Management
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Ron P Tbj
map-marker Jupiter, Florida

Beware of Mary at Jupiter Hospital Pain Management

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Mary refused my pain prescription despite a 3-year record.
  • - She showed a cold, uncaring tone and no follow-up.
  • - Receptionist did not return my call.
Jupiter Medical Center - Beware of Mary at Jupiter Hospital Pain Management

I have been a respectable patient at Jupiter Hospital pain Management for nearly 3 years - never had any issues or problems with medication prescriptions for the entire time! However, during my most recent visit to Jupiter Hospital Pain Management in Jupiter, Florida (South Florida) with nurse practitioner "Mary," there was for some reason a problem with my medication records from a prior doctor and Mary refused to write my normal pain management prescription. She took a very rude, cold-hearted tone and completely disregarded my flawless 3-year track record with them and absolutely did not care about my well-being to no end.

So Mary proceeds to send me to the prior doctor's office and states that he must call her office to confirm that the medication shown on my med record was never actually prescribed nor administered to me. However, once I'm finally at that doctor's office, about 90 minutes later, she proceeds to tell me that the option does not exist and nothing can be done. She basically sends me on a 30 mile journey and then essentially tells me no and that I'm basically screwed. Throughout the entire process she maintains such a cold, uncaring tone and completely disregards my flawless history with Jupiter Pain Management.

So today I call and ask the receptionist to confirm whether or not the prior physician called in to confirm the truth and the receptionist said she'd call me back and of course she didn't which now leads me to believe that Mary instructed her to close the matter and not return my call...the whole thing just sickens me!

DO NOT utilize Jupiter Pain Management, but if you do I would definitely suggest you avoid May the nurse practitioner because she nor the entire staff basically, could care less about your well-being. And if there's ever a medication discrepancy, they will never give you the benefit of the doubt, it doesn't how longstanding or flawless your track record with them may be, and when it comes to pain management it is important that you have people that truly care about you!

Mary and Jupiter Pain Management -- a BAD decision!

Loss:
$1000
Cons:
  • Mary the nurse practitioner

Preferred solution: Let the company propose a solution

View full review
2 comments
Ron P Tbj

Absolutely!

Guest

Yep Jupiter Pain Mgmt definitely sucks, and Mary is basically a cold witch! The only ones there that are good are Beth and Karen.

View more comments (1)

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