Juniors Cheesecake
Juniors Cheesecake Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Juniors Cheesecake has 2.8 star rating based on 5 customer reviews. Consumers are mostly neutral.
- Rating Distribution
Recent recommendations regarding this business are as follows: "Make sure that you have the correct mailing address. The phone number associated with the order is useless.", "Skip it", "A10", "I wouldn't order from the airport location. Order from Grand Central or Times Square.", "Do not order".
Most users ask Juniors Cheesecake for the refund as a solution to their issues.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Juniors Cheesecake has 2.8 star rating based on 5 customer reviews. Consumers are mostly neutral.
- Rating Distribution
Recent recommendations regarding this business are as follows: "Make sure that you have the correct mailing address. The phone number associated with the order is useless.", "Skip it", "A10", "I wouldn't order from the airport location. Order from Grand Central or Times Square.", "Do not order".
Most users ask Juniors Cheesecake for the refund as a solution to their issues.
Review authors value the most Diversity of Products or Services and Discounts and Special Offers. Consumers are not pleased with Website and Customer service. The price level of this organization is medium according to consumer reviews.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Washington, District Of Columbia
I had sent a cheesecake to a wrong address. Is there anything that I can do?
It could definitely be better. After all, I spent close to $500.00 on 5 cheesecake packages. Isn’t that enough to offer some sort of rebate or discount?
Unfortunately, the cheesecake that I ordered for delivery on December 24th was shipped to the wrong address. I have been told that there is nothing that I can do.
The total expense for the cake and delivery was very expensive. So there is no refund or discount to replace it?
Anyway, the other 4 orders arrived with no problems.
User's recommendation: Make sure that you have the correct mailing address. The phone number associated with the order is useless.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerHair in cheesecake order
Order #15077****
I ordered 2 cheesecakes for delivery today for my husbands birthday. They arrived warm which sucked, but whatever.
We also didnt really enjoy them, which again, whatever. Sucks for spending $125.
But there was a hair deeply embedded in the Brownie Explosion Cake which is disgusting and unacceptable. I will continue to look for ways to leave a review somewhere because this was the biggest waste of $125 i have ever spent, and made for a horribly dissapointing birthday.
- Disgusting
Preferred solution: Full refund
User's recommendation: Skip it
Grand Rapids, Michigan
Checking on availability of holiday decorated cheesecake for Christmas
The customer service agent was helpful, knowledgeable and above all very courteous and professional. I will be calling back after Thanksgiving to place my Christmas orders
User's recommendation: A10
Need help with your issue?
Get support from our consumer experts.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Naperville, Illinois
Grievance
838 Havenshire Rd.
Naperville, Il. 60565
May 17, 2022
Dear Juniors:
I am a former New Yorker and long time customer.
For this trip alone, in the 5 days we were in the Big Apple, we were customers 3 times, not to mention the many referrals we always send to Juniors. So you can imagine our surprise at your LaGuardia location.
We ordered a pastrami on rye with mustard. The person who took our order said shed put the mustard on the side. Fine.
Not only was there NO mustard included, but she put our pastrami on WHITE bread.
So we ended up with a pastrami on plain (shudder) white bread. What New York deli does that?
We were already on the plane when I discovered this atrocity or I would have exchanged it there and then.
I am enclosing a copy of my bill and would like a full refund of the $17.25 plus tax that I paid for my sandwich and anything else youd like to do to make me a happy Juniors customer again.
Thanks for your rapid attention to this matter.
Sincerely,
Davida Skigen
312-927-****
Preferred solution: Full refund
User's recommendation: I wouldn't order from the airport location. Order from Grand Central or Times Square.
You ate the food anyway so you are NOT entitled to a full refund. It seems like you not want only a refund but more to make you a customer again.
Quite frankly you are trying to get free food from them and then some.
I do not think they want you as a customer. You are costing them money instead of having them make money.
Glendale, Arizona
I did not authorize auto delivery on these items.
I never ordered this. I tried to cancel the order, but it was delivered and charged anyway.
I had placed an order for these for Christmas. We were satisfied.
Now all of a sudden I get charges for auto delivery for Easter. I never authorized an auto delivery of these. I sent an email on 3/27 requesting cancellation. All I received back was indicating the orders had been shipped.
I did call the next day and the customer service representative did cancel the charges. Today we received the items. Since they have arrived, we will keep this order. However, delete the auto-delivery on this.
If we receive this a second time, we will pursue legal action.
This is unacceptable service and has to be an illegal scam. We will never order from you again and advise everyone we know about this experience.
Preferred solution: Let the company propose a solution
User's recommendation: Never order from this company. As far as proof, check your email of 3/27.
Entree TO SPICEY TO EAT
Entree was too SPICEY to eat I took one bite and I couldnt breathe had to eat all the bread and take medication for relief
The menu description does not mention SPICEY
Preferred solution: Full refund
User's recommendation: Do not order
Companies Similar to Juniors Cheesecake
Magnolia Bakery
“hello this is second email about you billing my credit card TWO times for 1 order . order MB 117057 /...“
The Cheesecake Factory
“Hi! To whom it may concern: I was at you Towson, Maryland location on Saturday February 2, 2025 I had...“
Milk Bar
“My order was delivered by FedEx yesterday, but they delivered it to the wrong home. Im not quite sure...“
Nothing Bundt Cakes
“I was excited about your new flavor this s'mores ordered a dozen for my best friend for her birthday...“
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.
I don't work for this company, just a casual reader of what you have posted on this public website. If you entered the wrong address, the fault is yours and you are not due a free or discounted cheesecake.
Why should this company take a financial hit because you made a mistake?
BTW: I am sure whoever received the cheesecake enjoyed it. I know I would.
psp1 approved