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Grievance

3.3
Juniors Cheesecake - Grievance
Juniors Cheesecake - Grievance
838 Havenshire Rd. Naperville, Il. 60565 May 17, 2022 Dear Juniors: I am a former New Yorker and long time customer. For this trip alone, in the 5 days we were in the Big Apple, we were customers 3 times, not to mention the many referrals we always send to Juniors. So...
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#2185104

You ate the food anyway so you are NOT entitled to a full refund. It seems like you not want only a refund but more to make you a customer again.

Quite frankly you are trying to get free food from them and then some.

I do not think they want you as a customer. You are costing them money instead of having them make money.

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1 0
ID
#3594185 Review #3594185 is a subjective opinion of poster.
Location
Naperville, Illinois
Loss
$17
Preferred solution
Full refund
New Reviewer

Entree TO SPICEY TO EAT

Entree was too SPICEY to eat I took one bite and I couldnt breathe had to eat all the bread and take medication for relief The menu description does not mention SPICEY

User's recommendation: Do not order.

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#1880226 Review #1880226 is a subjective opinion of poster.
Loss
$46
Preferred solution
Full refund
New Reviewer

I did not authorize auto delivery on these items.

1.0
Update by user Apr 03, 2020

I never ordered this. I tried to cancel the order, but it was delivered and charged anyway.

Original review posted by user Apr 01, 2020
I had placed an order for these for Christmas. We were satisfied. Now all of a sudden I get charges for auto delivery for Easter. I never authorized an auto delivery of these. I sent an email on 3/27 requesting cancellation. All I received back was indicating the orders had been shipped. I did call the next day and the customer service representative did cancel the charges. Today we received the items. Since they have arrived, we will keep this order. However, delete the auto-delivery on this. If we receive this a second time, we will pursue legal action. This is unacceptable service and has to be an illegal scam. We will never order from you again and advise everyone we know about this experience.

User's recommendation: Never order from this company. As far as proof, check your email of 3/27.

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#1848952 Review #1848952 is a subjective opinion of poster.
Location
Glendale, Arizona
Service
Juniors Cheesecake Delivery Service
Preferred solution
Let the company propose a solution

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