Jumio
Jumio Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Jumio has a 2.0 star rating from 2 reviews and consumers are mostly dissatisfied, citing issues with ID verification, billing practices, and limited customer service for high-priced plans.
Positive Feedback
Some users appreciate that Jumio is integrated into services like Tinder and housing applications, providing automated ID verification where it works.
Negative Feedback / Risk Areas
- Frequent Jumio customer complaints mention failed ID verification for updated documents and poor support response.
- Consumers report billing and price concerns, describing the price level as high relative to support quality.
Key Takeaways for Future Customers
- Check recent Jumio reviews and confirm document compatibility before relying on their ID verification for applications.
- Expect potential delays in customer service and review billing terms carefully given reported complaints about charges.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Jumio has a 2.0 star rating from 2 reviews and consumers are mostly dissatisfied, citing issues with ID verification, billing practices, and limited customer service for high-priced plans.
Positive Feedback
Some users appreciate that Jumio is integrated into services like Tinder and housing applications, providing automated ID verification where it works.
Negative Feedback / Risk Areas
- Frequent Jumio customer complaints mention failed ID verification for updated documents and poor support response.
- Consumers report billing and price concerns, describing the price level as high relative to support quality.
Key Takeaways for Future Customers
- Check recent Jumio reviews and confirm document compatibility before relying on their ID verification for applications.
- Expect potential delays in customer service and review billing terms carefully given reported complaints about charges.
Media from reviews
Turn one complaint into a collective action
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Trying to get a apartment and it’s and it’s hard to up load
I am trying to put a application for a apartment. But the information to unloaded my information is not letting me to do it . So can someone guild me please
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI think you need to update your system
Hi, I had an issue with ID verification with Tinder, which uses your system. My ID is valid and I think the problem may stem from the fact that in Bulgaria we recently redesigned our IDs and you may not have updated the system for that.
I can't see any other reason for my ID not going through. I tried to contact your support chat but was unable to.
Could you update me after you've read this email? Thank you in advance!
Preferred solution: a fix to the technical problem im facing
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