Julios Auto Insurance Reviews
Julios Auto Insurance Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Overall sentiment is negative with multiple consumer reports of deceptive billing, undisclosed brokers fee and poor customer service at Julios Auto Insurance.
Positive Feedback
Front-desk greeting is described as gracious and office presence appears accessible to walk-in customers.
Negative Feedback / Risk Areas
- Recurring Julios Auto Insurance customer complaints cite undisclosed brokers fee and unexpected charges on card payments.
- Reports describe confusing paperwork, alleged manipulation by agents and unhelpful responses from customer service and refunds.
- Billing disputes and lack of clear receipts are common in these reviews.
Key Takeaways for Future Customers
- Ask for written broker fee agreements and itemized receipts before signing or paying to avoid billing surprises.
- Document agent names and question customer service responsiveness when researching Julios Auto Insurance reviews and complaints.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Overall sentiment is negative with multiple consumer reports of deceptive billing, undisclosed brokers fee and poor customer service at Julios Auto Insurance.
Positive Feedback
Front-desk greeting is described as gracious and office presence appears accessible to walk-in customers.
Negative Feedback / Risk Areas
- Recurring Julios Auto Insurance customer complaints cite undisclosed brokers fee and unexpected charges on card payments.
- Reports describe confusing paperwork, alleged manipulation by agents and unhelpful responses from customer service and refunds.
- Billing disputes and lack of clear receipts are common in these reviews.
Key Takeaways for Future Customers
- Ask for written broker fee agreements and itemized receipts before signing or paying to avoid billing surprises.
- Document agent names and question customer service responsiveness when researching Julios Auto Insurance reviews and complaints.
Mr. Scam Barrera Julio's Insurance Oxnard,CA
- - Cruz E. dismissed questions and had me sign forms.
- - Charged $392 for a $255 basic liability policy; no broker fee agreement shown.
I was new in the city needing auto insurance. On March 11,2015 I was help by agent CA-12799 Cruz E.
Number one she dismissed my first question. Then she had me signed/initial the forms without informing me what I was signing.Workmen insurance Policy total $255.00 for 6 months basic liability. I gave her my Visa & she charged $392.00? Rip-Off..Not once the she showed me brokers agreement nor said she added brokers fee.I went home & read over the papers she handed me with my police-same no information on non-refundable fee?
Well, when the S.C.D.S knocked their office,on the very top of a form on ,"BIG BOLD LETTERS," brokers fee agreement form. Cruz never showed the form to me.Julio's randomly deceives clientele with hidden information.Agents laying their head off-manipulating the situation.All are nuts. They collect brokers fee but don't want costumers to know. Auto no where this agent get dementia..Clients get kick-around.But walking into to their office people are greeted graceful!
FAKES. I wonder how they trick the IRS? A crook is a crook all over.The S.C.D.I wrote me Julio's refused to refund me. I started fresh with Infinity I asked agent Ariana ,please you must tell me of any agents commission.They are so crafty;Not a word.
next they I got my policy on the mail I was rip-off twice.When I confronted Ariana,she said the extra fee was interest%,well you know? I writing President Gabriel Tirador of Wormens/Mercury company to please, stop this abusers..
- Lemonade
- Kick-around
- Rip-off
- Deceived
Broker Barrera Julio's,auto insurance-writes fraudulent policy104-601**-**98-001
- - Overcharged and hidden broker fees at Julio's/Infinity.
- - Customer service concerns and signed docs without reading.
Presindent James R. Gobert.
On 03-11-15 I walking into one of the 4 office's of Julio's 901 S. Oxnard Blvd. Oxnad ,CA 93030...I asked agent Cruz E. for Infinity,she dismissed my question & assigned me Workmen's:Total premium of $255-basic liability; I just let it..After I made a down payment $189.00 ;Realizing small balance due I turned around & gave Cruz E#CA 12799 the Visa & she charged $204.00; I was taken off guard-singing the receipt not adding up ;too late.I just left-up set..Weeks later 05-01-15 for the second time asking for credit/explanation on the over charged of $137.00..Cruz E.
& Ariana are so crafty gave no answers.So, I cancelled it..Starting fresh with Infinity & told Ariana to please,be honest if they collect commission she must tell me..My total policy $302.00 a down of $189.00..Next day on the mail I get "so call declaration" only $61.28 posted to my policy....I run to the office,I spoke with Ariana;she manipulated the situation laying her head off; Appalling,I was shaken-never before was I been kick around as a client.I filled the 2 claims with S.C.D.I,#RUS-701**** & RUS-701**** they wrote Julio's refused to refund me...By then Julio's/Cruz sent me 10-pages distorted; I mail them to S.C.D.I/Audrea Strickland 213-346-**** & to Infinity-Lisa Mcguire 800-78*-040 ext.83420..Mcguire wrote me on the complaint-saying I had only paid $61.28 and there is a $20.00 which I know;therefore I owed infinity $13.60...I wrote back to her; Mcguire did you assume I filed a claim on only $13.00 dollars; shouldn't you call Julio's & Strickland for documents..So, Please take your business to a honest broker/agent.like Busio!.Julio's has coach the employees to randomly deceive clientele; Undisclosed brokers fees..On the 10-pages there wasn't a single agreement form on brokers fee. Both times I signed without reading..Strickland,over the phone told me I singed it;but will not send me a copy & I asked her twice..I will never speak with this scammers at Julio's..The brokers fee is add up with the total sum of the policy in some offices & others no commission fee at all. All my receipts policy copies are with Lisa Mcguire & S.C.D.I..Since then I am with Commerce-policy-640103****336 Marrufo Leslie R. 855-627-****; all gone smooth-over the phone/internet no tricks..Last try calling Julio's office 805-487-**** {a} ask to speak with Julio or to leave a message;make sure you ask staff to repeat your phone number back..{b} you want a quote or what office you are calling..They hunk up on costumers left-right..
Or put you an hold & never come back...Now, as clients walk into the office are greeted graceful. The agents,from the moment the client sits-treated as if one has dementia...My point is I treated like yoyo-disrespectful..Annaeg@***.com Thank you!
- I like infinity
- Suspicious of business
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