Julios Auto Insurance

I was new in the city needing auto insurance. On March 11,2015 I was help by agent CA-12799 Cruz E.

Number one she dismissed my first question. Then she had me signed/initial the forms without informing me what I was signing.Workmen insurance Policy total $255.00 for 6 months basic liability. I gave her my Visa & she charged $392.00? Rip-Off..Not once the she showed me brokers agreement nor said she added brokers fee.I went home & read over the papers she handed me with my police-same no information on non-refundable fee?

Well, when the S.C.D.S knocked their office,on the very top of a form on ,"BIG BOLD LETTERS," brokers fee agreement form. Cruz never showed the form to me.Julio's randomly deceives clientele with hidden information.Agents laying their head off-manipulating the situation.All are nuts. They collect brokers fee but don't want costumers to know. Auto no where this agent get dementia..Clients get kick-around.But walking into to their office people are greeted graceful!

FAKES. I wonder how they trick the IRS? A crook is a crook all over.The S.C.D.I wrote me Julio's refused to refund me. I started fresh with Infinity I asked agent Ariana ,please you must tell me of any agents commission.They are so crafty;Not a word.

next they I got my policy on the mail I was rip-off twice.When I confronted Ariana,she said the extra fee was interest%,well you know? I writing President Gabriel Tirador of Wormens/Mercury company to please, stop this abusers..

Presindent James R. Gobert.

On 03-11-15 I walking into one of the 4 office's of Julio's 901 S. Oxnard Blvd. Oxnad ,CA 93030...I asked agent Cruz E. for Infinity,she dismissed my question & assigned me Workmen's:Total premium of $255-basic liability; I just let it..After I made a down payment $189.00 ;Realizing small balance due I turned around & gave Cruz E#CA 12799 the Visa & she charged $204.00; I was taken off guard-singing the receipt not adding up ;too late.I just left-up set..Weeks later 05-01-15 for the second time asking for credit/explanation on the over charged of $137.00..Cruz E.

& Ariana are so crafty gave no answers.So, I cancelled it..Starting fresh with Infinity & told Ariana to please,be honest if they collect commission she must tell me..My total policy $302.00 a down of $189.00..Next day on the mail I get "so call declaration" only $61.28 posted to my policy....I run to the office,I spoke with Ariana;she manipulated the situation laying her head off; Appalling,I was shaken-never before was I been kick around as a client.I filled the 2 claims with S.C.D.I,#RUS-701**** & RUS-701**** they wrote Julio's refused to refund me...By then Julio's/Cruz sent me 10-pages distorted; I mail them to S.C.D.I/Audrea Strickland 213-346-**** & to Infinity-Lisa Mcguire 800-78*-040 ext.83420..Mcguire wrote me on the complaint-saying I had only paid $61.28 and there is a $20.00 which I know;therefore I owed infinity $13.60...I wrote back to her; Mcguire did you assume I filed a claim on only $13.00 dollars; shouldn't you call Julio's & Strickland for documents..So, Please take your business to a honest broker/agent.like Busio!.Julio's has coach the employees to randomly deceive clientele; Undisclosed brokers fees..On the 10-pages there wasn't a single agreement form on brokers fee. Both times I signed without reading..Strickland,over the phone told me I singed it;but will not send me a copy & I asked her twice..I will never speak with this scammers at Julio's..The brokers fee is add up with the total sum of the policy in some offices & others no commission fee at all. All my receipts policy copies are with Lisa Mcguire & S.C.D.I..Since then I am with Commerce-policy-640103****336 Marrufo Leslie R. 855-627-****; all gone smooth-over the phone/internet no tricks..Last try calling Julio's office 805-487-**** {a} ask to speak with Julio or to leave a message;make sure you ask staff to repeat your phone number back..{b} you want a quote or what office you are calling..They hunk up on costumers left-right..

Or put you an hold & never come back...Now, as clients walk into the office are greeted graceful. The agents,from the moment the client sits-treated as if one has dementia...My point is I treated like yoyo-disrespectful..Annaeg@***.com Thank you!