Juliet and Company
Juliet & Company
Never refunded return
About
Juliet and Company is a company that specializes in jewelry making. It is a brand which offers a collection of jewelry that mixes classic looks with rare vintage elements. Juliet and Company has a big variety of jewelry items such as necklaces, earrings, bracelets and so called charms. It is also offering a big selection of bridal jewelry. All the stuff, as well as price tags, is available on the website of the company, which turns to be an online jewelry store. Each piece of jewelry from Juliet and Company is packaged in its collectible signature box and velvet pouch. The orders are shipped within 1 or 2 days via FedEx Ground.
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The worst company! Horrible experience.
I too had to deal with a Robyn Dahl and she told me 3 times that I was receiving a refund and nothing has been done. I would NOT recommend anyone buying from this company and I plan on reporting them to the BBB as soon as possible.
I run a business. I know how refunds work and I know when I am being taken for a fool.
DO NOT order from this company. On 2.3.13, I placed an order for three pair of earrings (same style, different colors).
My credit card was immediately charged. After receiving no email confirming shipment, I emailed the company after 2 - 2.5 weeks and was told that my order would be delivered shortly. Upon receiving it, I discovered the third pair of earrings was completely missing with no explanation whatsoever. In the package was a BROKEN, cheap looking necklace and a bracelet I would never have ordered nor will I ever wear.
After numerous emails, I finally received a response and was told that the earrings were oversold and a credit will be applied to my card. I have yet to see a credit. I will NEVER order from this company again. Incredibly horrible / non-existent customer service and that strikes me as incredible and dowright laughable given the fierce competition with all the jewelry sites out there.
VERY poor quality jewelry. And I own and order a LOT of jewelry. The only positive - nice product boxes but that's irrelevant given this terrible experience.
BUYERS BEWARE. :(
not sure why my first post did not take. so I had to re-write
This is not the experience I had. I love this line and website.
I have bought a few items and it's all beautiful.
I also saw some pieces in NYC and the Hamptons. They have such nice stuff!
This is not the experience I had. I love this brand and have ordered many things from them.
It's all beautiful and is in great stores. I actually found a few pieces in NY and in the Hamptons.