Julian Bakery
Julian Bakery Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Julian Bakery has a 2.4 star rating from 5 reviews and consumers are mostly dissatisfied; reviewers praise unique products but report poor customer service and slow or missing orders.
Key Takeaways for Future Customers
- Check Julian Bakery reviews before ordering and expect to follow up persistently for order status or refunds.
Negative Feedback / Risk Areas
- Frequent Julian Bakery customer complaints cite unresponsive customer service, delayed shipments, spoiled or damaged items, and difficulty obtaining refunds; issues reported when contacting by phone or email.
Positive Feedback
Customers note great, unique products and occasional quick responses for canceled orders.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Julian Bakery has a 2.4 star rating from 5 reviews and consumers are mostly dissatisfied; reviewers praise unique products but report poor customer service and slow or missing orders.
Key Takeaways for Future Customers
- Check Julian Bakery reviews before ordering and expect to follow up persistently for order status or refunds.
Negative Feedback / Risk Areas
- Frequent Julian Bakery customer complaints cite unresponsive customer service, delayed shipments, spoiled or damaged items, and difficulty obtaining refunds; issues reported when contacting by phone or email.
Positive Feedback
Customers note great, unique products and occasional quick responses for canceled orders.
Turn one complaint into a collective action
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Moldy bread
Representative addressed my concerns over spoiled bread . Assured me that future orders would be sent 2day mail.
I placed my order on January, 20, 2025. Order...
I placed my order on January, 20, 2025. Order #:035536.
I wanted to know the status of the order.
When can I expect it to arrive? Thanks, Ronni
Naperville, Illinois
Placed order by accident
Havent resolved my issue. Process very stressful
Havent received a solution. Process very stressful !
User's recommendation: Don’t use this service
Order problem
Can you pls reach me back at 425516****.. I have order related issues..
I did email on the order. No one has replied yet
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerProduct tainted
Pissed consumer. Trying to reach a live person.
Product has a chemical smell and is advertised as one product or organic. The smell alone would not be something the FDA would approve
User's recommendation: Provide a phone number to address issues 317-657-****
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI still haven't received any resolution to my problem.
- Ordered Paleo bars two years ago; they arrived spoiled.
- After a review, a rep promised replacements and extra bars, but none were sent.
I ordered some Paleo bars two years ago. When they arrived, they were spoiled.
I immediately tried to contact Julian Bakery. Nobody answered the phone. Nobody has ever answered the phone in all my calls to them over the last two years. I emailed their customer service.
No response. I sent pictures of the damaged/spoiled bars to the customer service email address. No response. About 3 months ago I put a review on Pissed Consumer, and immediately got a call from someone at Julian Bakery.
I explained all my frustration. I sent the rep the pictures of the bad bars as well as an order summary I received when I ordered these items back in July 2021. She assured me that they would make things right. She also said that, because of all this trouble, she'd send me some extra bars including some new selections they now have...hoping this would tide me over she could get it resolved.
I appreciated that, and I was looking forward to trying the new products.
However, to date, I've not received replacement bars, the extra bars that were to be sent, or any follow up from Julian Bakery. Terrible!
- Unique products
- Terrible customer service
Preferred solution: Deliver product or service ordered
User's recommendation: Don't buy from them if you expect any sort of customer service.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDamaged package
- Ordered 3 cracker boxes on Amazon.
- Package damaged; boxes crumpled and taped.
- Most crackers were in pieces.
- Please ship in a sturdier box.
Crackers from Julian Bakery were mostly crumbs.Found another company where crackers came whole, not crumbs.Will never order from Julian again.
Ordered three boxes of crackers through Amazon. Package and boxes were destroyed.
Package held together with tape.
Boxes all crumpled up. Most crackers are in pieces.
Please ship crackers in a more sturdy box.
Ruth oberg
Preferred solution: Apology
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDamaged Product (Paleo Bars)
- I've emailed Julian Bakers for years with no response.
- I've sent pictures of rotten Paleo bars and called customer service with no replies.
I have been emailing Julian Bakers for a couple years now, and have yet to receive a response. I sent pictures of the rotten Paleo bars I received, and I can't get a reply. I have also called the customer service phone number several times, and my calls have never been answered.
- Unique products
- No customer service and support
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Oceanside, California
Canceled order
Immediately canceled order and quick response from Julian and waiting for refund
Thank you for speedy response
- Great oroducts
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCoconut bread ordered
- No bread was sent; coconut bread order placed about four weeks ago hasn't arrived.
- I have used Julian Bakery for years and have recommended them to others.
No bread sent. My order went in about four weeks ago and I do not have my coconut bread that I ordered.
Please check into this and let me know where my bread is.
Thank you.
I have used Julian bakery for many years and so far have been satisfied. In fact, I had recommended them to people I am working with.
User's recommendation: Call them
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerHaven't received products
- Charged Jan 19, 2021; order not shipped.
- They say by email the order will arrive, but USPS only has a label and phone is unanswered.
My credit card was charged on January 19, 2021, but as of Feb. 8th, they've yet to ship my order.
Post office said it only has a label but hasn't arrived to them. No one answers the phone at this company and they keep telling me that my order will arrive on emails!!
Preferred solution: Deliver product or service ordered
User's recommendation: Don't order from them!!
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