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JuJuBe

JuJuBe

jujube.com
What is your customer experience with JuJuBe?

JuJuBe Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

JuJuBe reviews show a 1.4 star rating from 2 reviews and overall customer sentiment is negative; consumers are mostly dissatisfied.

Positive Feedback

Shoppers note the products are trendy and visually appealing, which is the main positive mentioned.

Negative Feedback / Risk Areas

  • Frequent JuJuBe customer complaints about unreachable customer service and slow responses.
  • Reports of missing delivery and order numbers not recognized by their system.
  • Issues with refunds, exchanges, and cancellation policies and perceived high price level.

Key Takeaways for Future Customers

  • Expect trendy products but limited support for lost packages or refunds.
  • Be cautious about purchasing at full price given reported customer service problems.
View full overview ›

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Cynthia M Pup

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Missing delivery

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AI Highlights
  • - Ordered 2 items via UPS and never received them.
  • - Long resolution time and unresolved concerns.
  • - Order number from checkout not recognized.
Contains 1 confidential file for company representatives

I bought 2 items and never got the products, shipped under UPS and taking so long to resolve my concern.

I had been passed to different departments and persons but nobody has given me resolutions to my concerns.

To my surprise, the order number which was provided when I cart out is not recognized by their system

Loss:
$137
Pros:
  • Trendy items
Cons:
  • No direct contact for customer complaints

Preferred solution: Full refund

User's recommendation: Customer service is hard to contact in case something happened with your package

View full review
Sarvinoz D

Very bad customer service

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Very bad customer service never buy! Please be careful they did not answer me for lost item. i really regret my purchase

Loss:
$35

Preferred solution: Deliver product or service ordered

View full review

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