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Judith March

Judith March

www.judithmarch.com
What is your customer experience with Judith March?

Judith March Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Judith March reviews show a 3.7 star rating based on 8 customer reviews; sentiment is mostly neutral with a mix of positive and unfavorable experiences.

Key Takeaways for Future Customers

  • Items are handmade and custom; use expedited shipping if you need orders by a specific date.
  • Product diversity and location are valued; price level is medium.
  • Expect unique designs that generally match pictures.

Negative Feedback / Risk Areas

  • Frequent customer complaints about communication and unresponsive customer service.
  • Issues with order cancellations, returns, refunds, and disputed billing or fraud allegations.
  • Contact methods and email delivery problems reported.

Positive Feedback

Resolved damaged orders with expedited service and gift cards; many reviewers say items arrive as pictured and are special.

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Media from reviews

Judith March - Repeatedly attempting to send email unsuccessfully
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Show reviews that mention
order expedited shipping issue items information number shipping getting information information earlier tracking number
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Brittane Fcv

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Littleton, Colorado

I just need to for you to answer my question below. I’m not upset about anything. I haven’t ordered yet. But I have sent you two emails. And I need to know before I place an order.

Are your slippers in your hats made in the USA. I want to buy several gifts, but I dont know buy anything made in China.

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Anonymous
map-marker Gadsden, Alabama

Would like to order a bulk hat order

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Trying to order a bulk hat order but cant even talk to a human to do so. Would like to order for our Mardi Gras society

User's recommendation: Talk to customers

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Susan O Rjb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Damaged order

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AI Highlights
  • The issue was resolved with expedited service.
  • They were very receptive to resolution of my issue, and their designs are unique and very special.

The issue was totally resolved and included expedited service.

I will use them in the future! Their designs are unique and very special.

And they were very receptive to resolution of my issue.

User's recommendation: Be sure to communicate early and if you need the item on or before a specified date I recommend expedited shipping.

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Susan O Rjb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Damaged order

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The issue was satisfactorily resolved. I also received a gift card.

They were very receptive to helping me, and I will use them again. Their products are unique and special.

User's recommendation: If you need your order on or before a specific date I recommend expedited shipping.

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Susan O Obo

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Communication needs to be improved.

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AI Highlights
  • Order canceled for not selecting expedited shipping; reordered with expedited shipping.
  • Delivered in 2 days; items look like the pictures.

After getting information earlier in the day regarding my order being fulfilled and a tracking number, I was notified tonight that the order has been cancelled. I really panicked, but I contacted them (as a pissed-off consumer), and they got back to me within the day to explain it was the order I placed without expedited shipping.

I had added expedited shipping to make sure I got my order before Derby, so the original order was cancelled, and it was placed again with the new shipping.

I received the order in 2 days, and I am thrilled. The items look just like the pictures and are unique and beautiful.

User's recommendation: If you need something by a certain date use expedited shipping. Everything is hand made and custom so it takes a while. Read the shipping details carefully.

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1 comment
Guest

Not happy with services after purchasing more then 130 items

minda w

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Repeatedly attempting to send email unsuccessfully

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AI Highlights
  • Emails to their site failed; voicemail directed to the same email.
  • Phone number not on site; found on Pissed Consumer.
Judith March - Repeatedly attempting to send email unsuccessfully

I composed an email, attempted to use the email on their site, but it wasn't good. Repeatedly.

I manually entered it, clicked on their link(no good), etc. They don't show a phone no., but i found it in Pissed Consumer. I was sent to their voicemail which told me to EMAIL THEM AND GAVE THE SAME BAD EMAIL. And guess what?

The givens was FULL. I smell a crook!

Loss:
$350
Cons:
  • Quality
  • Cost
  • Customer service

Preferred solution: A RESPONSE

User's recommendation: If there is any chance you might need customer service, do not purchase

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Susan O Obo

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Order cancelled??? No it wasn’t cancelled I was confused.

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AI Highlights
  • Original order without expedited shipping was canceled and a new expedited order placed.
  • Order arrived in two days and the items are gorgeous.

After getting information earlier in the day regarding my order being fulfilled and a tracking number, I was notified tonight that the order has been cancelled.

order wasnt cancelled exactly. I sent a payment to my order to add expedited shipping and the order without the expedited shipping was cancelled out, reordering with the added fast shipping.

They contacted me and fully explained what happened.

I recently received the order within two days. The items are GORGEOUS.

User's recommendation: If you are concerned about getting something quickly I recommend reading the shipping policies. These items are all custom made and that takes time. If you are in a hurry then expedited is worth it. The items are just like pictured.

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Resolved
Susan O Rjb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: Order canceled suddenly.

AI Highlights
  • Paid $60 to expedite; order canceled 5 hours later.
  • Initially the survey was positive; I felt listened to and they seemed to be fixing it.

I felt that the issue was being resolved. Paid an extra $60 to get it expedited.

Received a notice that it had been sent to be readied for sending it out. 5 hours later I got a message that it had been cancelled.i had waited to complete this until I actually received the order.

The first part of this survey was very positive because I felt I had been listened to and they were working to fix it. See the above rating at this point.

Preferred solution: Full refund

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Anonymous
map-marker Spring, Texas

Terrible on return policy

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AI Highlights
  • Shorts are too big.
  • I can't return them because I got 10% off.
  • I can't speak to anyone.
  • I won't buy again if the return isn't honored.

Shorts way to big for them saying they are a small cant speak to anyone and they say I cant return them because I got 10% off. Terrible company. Wont be buying anything else if they dont honor the return

User's recommendation: Don’t buy anything from them

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Pat C Uqq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Fraud

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AI Highlights
  • Agreed to buy two packages for $507; prices rise when communicating.
  • They want a refund and cannot complete the purchase; Alibaba is referenced.

I agreed to buy two packages for $507 and every time I try to communicate they keep jacking the price up and they want give me the number to call and get the packages delivered to my location. Can't find any way to complete this action or get all my money refunded

I would like at this point to just be refunded my money.

I have purchased items through Alibaba before with no problems at all.

This has been a total pain in the but dealing with this Company. Please advise

Frank Patrick Carpenter

frankpatrickcarpenter@***.com

704 507 ****

Please respond

Thanks

Loss:
$957

Preferred solution: Full refund

User's recommendation: beware

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Judith Q Dkp

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

They are great companies

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She just didnt want it My girlfriend and I love the bra and underwear. They feel great.Thank you so much

Loss:
$83

Preferred solution: Full refund

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Brinley S

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Awful Company

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AI Highlights
  • Order placed 11/25; no response to emails.
  • Waiting on cancellation for the order.
  • Instagram complaints with comments deleted.

Placed my order on 11/25. Emails sent and no response.

Still waiting on the order that I now need canceled. They will likely ship my order and not process my cancellation as they dont respond to emails.

In addition, several complaints have been made on instagram and the company continues to delete the comments from me and other customers. This business should be shut down.

Loss:
$403

Preferred solution: Full refund

User's recommendation: Don’t buy here

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