Anonymous
map-marker South Haven, Michigan

Tired already of the new puzzlepro

I have been a fan of the daily puzzle for well over 30 years and was sad when Gene left and started to settle in for the new girl now the new one Stella. Must say she is way out there with clues and matching answers.I give up
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User's recommendation: Have fun

KAREN B Duc

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Verified Reviewer

Comics

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Why did you change the comics I am missing all my favorite ones plus now you don't have Black or Spanish cartoons
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Preferred solution: ORGINAL CARTOONS

Anonymous
map-marker Oconomowoc, Wisconsin

Jschrang@***.net

We used to have our paper delivered in our paper box. Lately, it has been thrown in our driveway or the last two times it was in the road and drivers had to avoid it!!!. I would like it to be put in the paper box.
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Anonymous
map-marker Milwaukee, Wisconsin

My carrier is excellent. I put vacation hold on thru Nov 10 but did not get paper on Nov 12.

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I put vacation hold on thru Nov 10 but did not get paper on Nov 12 My carrier otherwise is excellent. I always get paper on time so obviously there was some mixup.
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User's recommendation: I enjoy paper but prices keep going up!

Anonymous
map-marker Waukesha, Wisconsin

Two days later the District Manager called and would into my complaint. The following Sunday I had to Call Twice to get my paper delivered late ! Let’s see what happens this Sunday.

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the last three Sundays I've had to call about no paper delivery. The message now tells me the problem has been referred to the Manager. No one has contacted me or delivered the paper last Sunday ! Please advise on how this non-delivery issue will be resolved ? Alan Tredo 2610 Lander Lane Waukesha,WI 53188 account number MJ0135778 account phone number 262-547-****
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User's recommendation: Keep track of your delivery issues and call/complain each day !

Dann O Obw

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Verified Reviewer
| map-marker New Berlin, Wisconsin

Delivery issue

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Since my regular person "who is great" has been on vacation our paper is no longer in the paper box. It is in the neighbors driveway or the ditch on College Av. we has been a subscriber for many many years. Please help.
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User's recommendation: Get to know your carrier. They will tAKE Cre of you.

Anonymous
map-marker Germantown, Wisconsin

Missed paper

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I have not received the paper on May 21,24,and 28! I called them 3 days ago and have not received a response. Terrible customer service. I am not sure who oversees this department or checks to to see if these calls are followed up on! It would be time for someone else to take over that position. I will not renew my subscription!
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User's recommendation: I have not gotten a response from them from a call 3 days ago! Terrible way to help me out. Time is cancel the paper.

Amonte Pdx
map-marker Milwaukee, Wisconsin

No paper.....again!

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This is the third time in two weeks that I did not get a paper Karen cassidy 9993 north ave tosa 53226. Please do not charge me for it. Used the deliver to my door here at serafino square. Now just just down at door way. Im 85 so miss that service. I get the paper on Wednesday and Sunday. Please get me my papers on time
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Amonte Pdx
map-marker Milwaukee, Wisconsin

No paper again

This is the third time in recent days that I didnt get a paper yesterday. People in my complex got one but I didnt
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User's recommendation: Don’t have any

Anonymous
map-marker Port Washington, Wisconsin

Delivery questions

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No one will speak with me except a guy in customer service who is very nice but can't help. I am simply trying to identify where the paper is delivered from .
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Conda Bfk

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Verified Reviewer
| map-marker Waukesha, Wisconsin

Report no Sunday paper

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Did not receive 1/22/23 Sunday paper. Gone for weekend and did not check paper box for Sunday paper until today
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User's recommendation: Tell customer what company will do to correct

Janice L Yif

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Verified Reviewer
| map-marker Muskego, Wisconsin

Billing

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Called in a new debit card number a few weeks ago but a letter was sent that my payment did not go thru. They had the right number on file but fir some reason it did not go thru. Also questioned billing rate new cus tomer get a much better rate (14.95) for 1 year and after being a customer for over 10yrs I am paying (41.00). What kind of loyalty is that?
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Anonymous
map-marker Muskego, Wisconsin

Billing

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I called over a week ago to change my debit card number. Yesterday I received a notice that my payment was not made.

I called to check that they had the new card number, they only had the last 4 didgets but they were correct. Said they would put the payment thru but as of today my checking account was not charged. I will keep watching.

Also while on the phone I noticed that new customers were receiving a charge of $14.95 for a full year.

I have been a customer for over 10 years and pay $41.00 monthly doesnt sound like a perk to me which I questioned but the Customer Rep said that was tge going price. So much for trying to retain a long time customer.

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Janice L Yif

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Verified Reviewer

Billing

Called in a new Debut Card number weeks ago for my billing but I got a notice that my payment was not paid. They took a payment today. Also while reviewing things on the Web Sight I noticed a new customer gets a better rate for 1 year. (14.95 Monthly) and after.10 years of loyalty I pay $41.00: monthly. Does not feel fair.
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Preferred solution: Price reduction

Arnita Jdq

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Verified Reviewer
| map-marker Port Washington, Wisconsin

New Journal box on my mail post.

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This is the third time I have called them for a new paper box. Maybe this time they will satisfy my request,
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James J Yyo
map-marker Milwaukee, Wisconsin

for the last couple of months I missing a newspaper about once a week and have to call you. I want this problem fixed.

I have not gotten my newspaper multiple times recently. I am getting tired of having to call you about this issue and then having todays paper delivered along side tomorrows edition
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