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JRNY

JRNY Reviews

www.jrny.com
What is your customer experience with JRNY?

JRNY Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

JRNY has a 2.0 star rating from 2 customer reviews and consumers are mostly dissatisfied; reviews note high price and poor customer service, with order pickup at Walgreens and issues receiving email confirmations.

Positive Feedback

Some customers received order pickup arrangements and mention membership features such as treadmill access despite login problems.

Negative Feedback / Risk Areas

  • Frequent JRNY customer complaints about billing, unexpected subscription charges, and refunds not processed.
  • Problems with account login and email confirmations prevent access to services.
  • Poor customer service responsiveness and limited product/service diversity.

Key Takeaways for Future Customers

  • Check membership and subscription settings before renewal to avoid unexpected charges.
  • Document payment and confirmation emails and contact customer service promptly for billing or refund issues.
  • Expect possible pickup at Walgreens rather than home delivery and confirm order status in advance.
View full overview ›

Media from reviews

JRNY - My mounjaro that pick up at Walgreens
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Show reviews that mention
renewal subscription bank card email taking money renew subscription supplies account money
Filter review
Marviol C Vvk
map-marker Pittsburgh, Pennsylvania

My mounjaro that pick up at Walgreens

AI Highlights
  • - Mounjaro order placed with no confirmation email; payment deducted; files attached; name Marviol Cabigon; email marvz.09@***.com; phone 412320****.
JRNY - My mounjaro that pick up at Walgreens

Hello please help I have a mounjaro ordered through the website and I have not received a confirmation on my ends through my email at marvz.09@***.com my name is Marviol Cabigon my number is 412320**** and they already deducted it to my credit card. I attached the files below.

Please let me know if I still can have it. Thank you

Loss:
$67
Pros:
  • No sent email
Cons:
  • Pick up at walgreens

Preferred solution: Mounjaro

View full review
Monroe G

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Can not log in

My email will no longer work, and I cannot log into my treadmill anymore. We have not used the treadmill in a while.

Preferred solution: log into my jrny

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Debra B Pnp
map-marker Chicago, Illinois

Renew subscription

I thought my charge for $160.49 was fraudulent, so I called my bank to not pay it. I didn't realize it was for my renewal for Jrny. Please recharge my card for the membership.

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Debra B Pnp
map-marker Chicago, Illinois

Renew subscription

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I declined the renewal this morning but I didnt realize it was for my jrny so I told my bank to let in the 160.49 payment for my yearly renewal.

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Sherry P Rsf

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

They are taking money out of my account and not getting the supplies. I canceled it.

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They're taking money out of my account and I'm not subscribed to it. I canceled it and they're still taking it out of my account. I want it canceled.

Loss:
$119

Preferred solution: Full refund

View full review

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