JR Flooring Reviews
2 TOTAL REVIEWS
Jr Flooring Sales Manager Review from Thornton, Colorado
Two people showed up three hours after the appointed time. They asked for a down payment check and when we explained how we needed to pay them through our main contractors the supervisor, Jason hung up on my wife and my main contractor. The floor is completely torn up no clean up was even offered. I have a six month old and dogs that I now have to watch out for splinters for them. These people only care about their paycheck a nothing more.
Jr Flooring Sales Manager
Reason of review
Poor customer service
JR Flooring installed floor incorrectly
JR Flooring of Ft. Collins, Colorado incorrectly installed an expensive Cali Bamboo floor in my home. The floor has completely failed and this has been fully documented by a certified licensed independent inspector. The installers have so far refused to fix the floor and are instead blaming others for the errors. The floor began coming apart just 2 months after installation. The installers had no idea what had happened and instead blamed the glue. I was forced to hire an inspector for $625 to write an official report, but JR Flooring doesn't believe the report. Meanwhile I have spent over $5,000 on a floor that is ruined and must be completely redone. It's a shame too because Cali Bamboo makes a beautiful environmentally friendly product. It's the top of the line strand-woven engineered bamboo(so it's really hard). JR Flooring ruined my beautiful floor because they did not install it correctly.
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