JR Cigars
JR Cigars Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
JR Cigars has 2.9 star rating based on 5 customer reviews. Consumers are mostly neutral.
- Rating Distribution
Recent recommendations regarding this business are as follows: "Don't send me offers that I can't use on my Villiger Maduros", "Shop at JR cigars!".
Review authors value the most Diversity of Products or Services and Customer service. Consumers are not pleased with Exchange, Refund and Cancellation Policy. The price level of this organization is medium according to consumer reviews.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
JR Cigars has 2.9 star rating based on 5 customer reviews. Consumers are mostly neutral.
- Rating Distribution
Recent recommendations regarding this business are as follows: "Don't send me offers that I can't use on my Villiger Maduros", "Shop at JR cigars!".
Review authors value the most Diversity of Products or Services and Customer service. Consumers are not pleased with Exchange, Refund and Cancellation Policy. The price level of this organization is medium according to consumer reviews.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Stellenbosch, Western Cape
Unaccessible website
I will not beg them to allow me spend my money. Sorry !!!
Hi there
I cannot access your website on my laptop and mobile phone. It always shows the following message:
What happened?
This request was blocked by our security service
Incident ID: 655400****182028***-*301285****883****
Preferred solution: Access to shop and buy their cigars
Tucson, Arizona
I want my catalog, please.
Now if I get my catalog and they continue monthly..u can change my ratings to a 5 plus. The person I talked to was wonderful so don't blame her.
I've done this before and sometimes my catalogs start and sometimes not. We'll see...thank u
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Herlong, California
The Cigars I ordered were in poor condition and tried to return them but being late by two days was refused. issues
The companys customer service department has refused to exchange my order because I was two days late ( 30 days return policy). The inability to be flexible shows me that JR cigar really doesnt have good customer service or care about their reputation. Cant recommend them in the future.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Tucson, Arizona
Offered Discounts
Never receive your discounts, always told they don't apply to me. I felt on my last order the PREBLK did apply to me.
You emailed me and made the offer why do you treat a long time customer like this ?
Thanks ! Paul Miles
User's recommendation: Don't send me offers that I can't use on my Villiger Maduros
Burlington, North Carolina
Wrong order
Received 20 wrong cigars instead of 40 of the right rocky Patels. They were the San Andreas 2006 vintage which I received.
There were 20 cigars. I ordered 40 of the vintage Rocky Patel 1999 Robusto now I have to prove that I sent them back by UPS before theyll send my cigars out!
- Great cigars great price
Preferred solution: Deliver product or service ordered
User's recommendation: Shop at JR cigars!!
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