JR Cigars
JR Cigars Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
JR Cigars has 3.0 star rating based on 3 customer reviews. Consumers are mostly neutral.
- Rating Distribution
Recent recommendations regarding this business are as follows: "Don't send me offers that I can't use on my Villiger Maduros", "Shop at JR cigars!".
Review authors value the most Customer service and Diversity of Products or Services. Consumers are not pleased with Exchange, Refund and Cancellation Policy and Discounts and Special Offers. The price level of this organization is medium according to consumer reviews.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
JR Cigars has 3.0 star rating based on 3 customer reviews. Consumers are mostly neutral.
- Rating Distribution
Recent recommendations regarding this business are as follows: "Don't send me offers that I can't use on my Villiger Maduros", "Shop at JR cigars!".
Review authors value the most Customer service and Diversity of Products or Services. Consumers are not pleased with Exchange, Refund and Cancellation Policy and Discounts and Special Offers. The price level of this organization is medium according to consumer reviews.
Herlong, California
The Cigars I ordered were in poor condition and tried to return them but being late by two days was refused. issues
The companys customer service department has refused to exchange my order because I was two days late ( 30 days return policy). The inability to be flexible shows me that JR cigar really doesnt have good customer service or care about their reputation. Cant recommend them in the future.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Tucson, Arizona
Offered Discounts
Never receive your discounts, always told they don't apply to me. I felt on my last order the PREBLK did apply to me.
You emailed me and made the offer why do you treat a long time customer like this ?
Thanks ! Paul Miles
User's recommendation: Don't send me offers that I can't use on my Villiger Maduros
Burlington, North Carolina
Wrong order
Received 20 wrong cigars instead of 40 of the right rocky Patels. They were the San Andreas 2006 vintage which I received.
There were 20 cigars. I ordered 40 of the vintage Rocky Patel 1999 Robusto now I have to prove that I sent them back by UPS before theyll send my cigars out!
- Great cigars great price
Preferred solution: Deliver product or service ordered
User's recommendation: Shop at JR cigars!!
Companies Similar to JR Cigars
Thompson Cigar
“$225.00 box of cigars. Box seal broken... Cellophane wrapper, perfect on outside of box. Cigars have...“
Cigarbid
“8/28 money ($90.97)taken out on card by Cigar bid for order. Order placed on hold for$6 outstanding...“
Cigars International
“Package was missing They were very helpful in getting me another order shipped very happy. Cant wait for...“
Backwoods Cigars
“This the 6th pack I bought that had hole in the back wood. Happens like 2-3 times a month I buy them...“
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.