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Beyond Horrible !

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JP Diamond Fence - Beyond Horrible !
JP Diamond Fence - Beyond Horrible ! - Image 2
JP Diamond Fence - Beyond Horrible ! - Image 3
Keeps getting worse with this company, checked on the fence posts that they said they "fixed" and it appears to be a new post but when I looked behind the fence JP Diamond Fence just attached a piece of fence post on top of the old post to make it appear like a new post was installed. So the new fence has 2 of the old posts still there & the posts are still loose even after they came back to "fix" the loose posts. Been less then a month since JP Diamond fence installed our fence and several of the fence posts are already loose. When the wind blows the fence sways back & forth. Juan the owner said he cant come back to fix it till September because he is booked. If you want an honest reliable company whose workers speak English, do not hire JP Diamond Fence Company. When getting a quote from Juan the owner, I stressed that I wanted dirt & rocks from installing the Fence posts etc be taken away. Juan assured me no problem but that he would have to charge me. On the second day of installing the fence, I reminded them of this rock removal and all of a sudden that was never agreed upon. I tell THE OWNERS SON / DANIEL that it was in the contract. Daniel says "I don't care what they contract says, I am not taking the rocks & I wrote the contract". That made zero sense. After going back & forth with this, they finally agreed to remove the rocks even though it was IN THE CONTRACT. Part of the fence was not straight and I mentioned this to the worker but since he did not speak English, had no luck. I texted the owner Juan, his response was this is the best we can do.( The old fence was level & straight ) When I checked on the fence 2 hrs later the fence was straight. The first day they were here they had to borrow string & a Phillip's head screwdriver bit for the drill. Doesn't a signed contract mean anything ? Not according to J.P. Diamond fence LLC,
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Reason of review:
Poor customer service

Preferred solution: go out of business

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