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if they send you the wrong item you are screwed, do not buy from them. they send me the wrong socks and when i tried to get the right one they called me a liar. I will not do bussiness with them again. I though since they have been around for while they are safe, but no. I ordered hot pink got light pink socks my groomsmen had to find thier own socks and joy of socks ruined my wedding, I dont think they will around much longer if they keep treating people like this.
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1 comment
#1186768

I hate when companies don't appreciate their consumers, so frustrating!

I had a pretty good experience with a company called Yo Sox. I wasn't happy with the fit of the socks they sent me, so I gave them a call.

She sent me another pair of my choosing!

I love their socks too, www.yo-sox.com.

ID
#802465 Review #802465 is a subjective opinion of poster.
Location
Los Angeles, California
Reason of review
Poor customer service
Loss
$36

Joyofsocks.com stole my money

ordered socks socks but still have not gotten them, 3 months and no socks and no refund,I have send 3 emails they said the socks were sent but nothing yet. I finally had to call my credit card company to get my money back, stay away, I just wanted my socks to give as a gift and I had to go to another site and purchase and pay for express shipping to ge it in time, joyofsocks.com is a rip off, and anyone who purchase from them be aware and do it at your own risk i have learned my lesson
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ID
#408846 Review #408846 is a subjective opinion of poster.
Location
Los Angeles, California
Loss
$35

About

Joyofsocks Return Policy
The Client may return most new, unopened items within 30 days of delivery for a full refund. Don't send it back yet. Email Website within 7 days of the delivery date and The Company will do Company's best to correct the issue. Joyofsocks can not accept returns of opened/worn/"just tried on" products. Returned items which have been opened will be disposed of and no credit will be issued. All clearance items are final sales. Clearance items that are returned will be disposed of and no credit will be issued. Please email letting Website know what The User of Website are returning. Please put The Client's order number on the outside of the package. The User of Website should expect to receive The Customer's refund within four weeks of giving The Client's package to the return shipper, however, in many cases The User of company services will receive a refund more quickly. This time period includes the transit time for Joyofsocks to receive The Client's return from the shipper (5 to 10 business days), the time it takes www.joyofsocks.com to process The Customer's return once Website receive it (2 to 3 business days), and the time it takes The User's bank to process Company's refund request (5 to 10 business days).
To read more: https://www.joyofsocks.com/pages/return
Joyofsocks Delivery Policy
To read more: https://www.joyofsocks.com/pages/shipping
Joyofsocks Privacy Policy
www.joyofsocks.com will not sell, trade or give away The Customer's personal information. When The Client of Joyofsocks place an order, any personal information The Client provide will be used to process that order, inform The User of Website that The Client's order has shipped, or contact The Customer with any questions regarding The User's order. The Client will not be added to any mailing lists, unless The Client of Joyofsocks specifically choose to do so. www.joyofsocks.com will not sell, trade, or give away The User's order information. Should The Client choose to join Joyofsocks's' mailing list, The Customer will occassionally receive emails from Joyofsocks until The Client of Joyofsocks unsubscribe. Website will not sell, trade, or give away Joyofsocks's' mailing list. When placing an order, Joyofsocks only collect the information The Company need to process The Customer's order, or contact The Customer with any questions regarding that order. This includes name, mailing address, phone number, email address, and credit card number (if paying by credit card).
To read more: https://www.joyofsocks.com/pages/privacy
Joyofsocks FAQ
Some socks are sized as Small, Medium, and Large. The description page will detail the shoe size. www.joyofsocks.com credit Company's expansive and ever-changing sock selection as well as Joyofsocks's' strong customer relationships for that growth. website is an online business, and www.joyofsocks.com have to handle some sensitive payment information to complete The Customer's transactions. That's why Website take every precaution Joyofsocks can to earn Company's customers' trust. All of The Client's transactions are fully encrypted. Best of all, www.joyofsocks.com offer an amazing selection of socks that The User of company services just won't find anywhere else. The Client's socks are silly. Well maybe The Client's socks just aren't silly enough. Sometimes The Client just need some simple, no-frills socks. That's why Joyofsocks provide solid colors, argyle prints, athletic socks, socks designed for warmth, tights, and plain leggings. At Joyofsocks.com, Company's goal is to provide the customer with exactly what they need, be they Seurat-inspired socks, Superman stockings, or just a plain, cotton pair.
To read more: https://www.joyofsocks.com/pages/faq
Summary

Joyofsocks has been selling socks and tights online since February, 1998. Joyofsocks is an internet business only; it doesnt have a retail store. The warehouse of Joyofsocks is located in the coastal town of Newburyport, MA, which is about 45 minutes north of Boston. The company sells Athletic and Performance Socks, Men's Socks, Women's Socks, Women's Knee Socks, Women's Over The Knee Socks, Women's Thigh Highs, Tights as well as Children's Socks. The products of such brands as Foot Traffic, Red Lion, Socksmith, K. Bell, Sock It To Me, Wheel House, Hot Sox, SockGuy, Music Legs, Leg Avenue and much more are available.

Joyofsocks reviews and complaints

Joyofsocks is ranked 106 out of 2353 in Footwear and Clothing category

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