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Joy Luck Garden

Joy Luck Garden

joyluckgarden.com
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Joy Luck Garden Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Joy Luck Garden has a 1.0 star rating from 1 review and consumers are mostly dissatisfied; recent recommendation warns not to eat here or order via delivery.

Positive Feedback

There are no positive comments in available Joy Luck Garden reviews; pricing is noted as high but no praise for food or service appears.

Negative Feedback / Risk Areas

  • Reports of undercooked food and poor kitchen hygiene affecting delivery and dine-in orders.
  • Refusal to remake or replace an Uber Eats order and unsatisfactory customer service response.
  • High price level cited despite quality and cleanliness concerns.

Key Takeaways for Future Customers

  • Check food immediately on pickup or delivery and document issues if you need refunds or a reorder.
  • Be cautious ordering via Uber Eats based on other customers' experiences with Joy Luck Garden customer complaints.
  • Consider alternative restaurants given reported hygiene and service problems.
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Media from reviews

Joy Luck Garden - Bad Undercooked Food
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Bad Undercooked Food

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AI Highlights
  • Food from Uber Eats was old and undercooked.
  • Restaurant refused to cook fresh food; no reorder; kitchen cleanliness concerns.
Joy Luck Garden - Bad Undercooked Food
Contains 2 confidential files for company representatives
Original review updated Sep 30, 2023

We went on Uber Eats and when we received the food I noticed right away that the food was old, and the dumplings were undercooked and no good. I then placed the food back in the same bag and went to the China's restaurant myself and showed them that the food was no good and no fully cooked.

I asked that they please cook me fresh food and that I would wait for it, and was told the Uber Eats would have to reorder it for me. Uber Eats would not do any such thing. I ask Joy Luck again to please cook me fresh food, and they again said no.

What grossed me out was the fact that no one was wearing any hair nets or gloves in the kitchen, and blankets and plastic were hanging in the front room. My first thought is what is this place really a front for.

User's recommendation: Do not go to eat here and if you do check your food before you leave. Do not do Uber Eats from here.

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