Blanca D Cpp

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Verified Reviewer
| map-marker Hartsdale, New York

Not a trustworthy bank… just awful

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This bank has put my account on hold, meaning froze my account for a check I deposited, they did not make me aware that this could happen and now Im stock with a frozen account and my Check there too, the check is my the united state treasury, there is no way they could really think someone can go personally to make a check deposite like that.. I have called many times and every time I get a different answer and that it could take up to 15 days to finish the investigation

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User's recommendation: Bank with a different bank

Margaret H Xob

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Westbury, New York

Fraudulent attempt to get membership using my name and address

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Jovia - Fraudulent attempt to get membership using my name and address

I received a letter dated 1/16/2024 from you today stating that my membership application was denied because of failed online verification. It failed because I DID NOT APPLY FOR MEMBERSHIP.

THIS WAS FRAUDULENT AND POSSIBLE IDENTITY THEFT.

I have attached a scanned copy of the letter. I tried calling their customer service number to report this fraud, totally useless

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Preferred solution: Acknowledgement of the fraudulent attempt to open a membership using my name and address and more details on the attempted fraud: what information was provided, did they use my SS#?

User's recommendation: AVOID THIS COMPANY LIKE THE PLAGUE

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