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Verified Reviewer
New Reviewer

Visited store at Fairfield mall in Ohio

Worst service that I have ever experienced. Rude employees who ignored the customers. Will never go into a Journeys store again.

User's recommendation: Don’t shop at Journeys.

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ID
#4164495 Review #4164495 is a subjective opinion of poster.
Location
Beavercreek, Ohio
Pros
  • Very good shoe selection
Cons
  • Terrible customer service
Preferred solution
Apology

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Wrongful firing

They called me on A-day that I took off, around 3 o'clock PM and told me that I was being terminated and would not tell me exactly what it was but That they would send me a termination notice in the mail why would they not talk to me in person And I am right here at retirement

User's recommendation: Watch who you do business with and how they treat people that work for them.

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ID
#4130482 Review #4130482 is a subjective opinion of poster.
Location
Kokomo, Indiana
Preferred solution
Explanation and retirement
New Reviewer

I’ve been waiting 3 years got a refund!

Journeys - I’ve been waiting 3 years got a refund!
Purchased a pair of boots three years ago returned them they put the money on A prepaid card that I was instructed to go by to put the money back on intern Greendot liked the card because it look like a fraudulent credit that was put on the card so they sent the money back with Journeys corporate still has not give me my money and they still have my merchandise
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ID
#3723234 Review #3723234 is a subjective opinion of poster.
Pros
  • Nice selection
Cons
  • Terrible customer service
Loss
$152
Preferred solution
Full refund