Journeys

Very disappointed by them not putting my money back to my account because they canceled the transaction order because I didn't have it in stock but they're taking a long time to refund my money

I was sent a message that my order had been canceled and Ive paid for my merchandise. Why was it cancelled and my money has not been reimbursed.?

One of your Employees told this lady on April 30 2024 that he was going to slap the *** out of her and the way the staff at the willow brook location Houston Texas 77070 handle it was very unprofessional the called mall, security, and HPD police officers that works at the mall and I dont see anything at the lady get wrong I also have video of the way that treated the lady like she was wrong

Ordered my son a pair of shoes , you guys took my money off my credit card and now all of a sudden you cant send his shoes for a month . They dont sell his size in the store .

Now my son has to start school without new shoes you know how embarrassing that is .

Thanks a lot . Cause school is tomorrow and my kid is devastated

Dont buy from them you wont receive your package! My sons school shoes never came .

He wears a size they dont sell in the store so Im completely screwed . They loss a good customer after this i refuse to spend my money with them ever again

Isabella of Tennessee is outstanding for Her customer service and care. I felt understood and very much taken care of. Sincerely Brenda

The journey at grand Crystal Mall in south carolina allows racism at this store. The mangers can treat the employees like trash and they then want folks to work for them.

Not only that the mangers talk about the customer after they leave the store. The hr department of journeys don't care they want employees to apologize to the mangers. Then mangers go's to another person job to try and get them fired cause they were in the wrong. If you can't handle people telling you that you are be wrong and unfair then you should fine another job.

Journey had no integrity at all. I would say if you are a person of color or any other race don't shop at Grand Crystal Mall Journey's.

I would take my business elsewhere. Journey's you need to do better.

Worst service that I have ever experienced. Rude employees who ignored the customers.

Will never go into a Journeys store again.

They called me on A-day that I took off, around 3 o'clock PM and told me that I was being terminated and would not tell me exactly what it was but That they would send me a termination notice in the mail why would they not talk to me in person And I am right here at retirement

Purchased a pair of boots three years ago returned them they put the money on A prepaid card that I was instructed to go by to put the money back on intern Greendot liked the card because it look like a fraudulent credit that was put on the card so they sent the money back with Journeys corporate still has not give me my money and they still have my merchandise