Joule Staffing Solutions Reviews

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Worst temp company I have ever worked for.

Hired me for a data-entry billing job. I did it very well, according to my supervisor and the other biller who trained me. However, within seven days, the following happened on that job: -- Did not train me or the other temp for the first three days. We were left on the computer to our own devices with a poorly-written binder of information that turned out to have a bunch of mistakes. -- Other temp left after day one, citing the lack of training and sarcastic commentary from the supervisor. -- Supervisor gave back my work the fourth day and said, "So, don't get upset, but you don't know what you're doing." I responded that I had not been trained, and asked her when I would be trained. She said, "CALM DOWN." Then she said that she would walk me through the invoices the following workday. -- On that following workday, supervisor forgot that she had another temp coming in to replace the first one. I was trained by someone else, which turned out to be a good thing. -- For my own reference, I typed up a how-to for billing an invoice. It was 6 pages long in 10-pt Calibri font - FOR ONE INVOICE. Both supervisor and trainer read through it and said it was correct. -- Supervisor then made a derogatory comment about my weight in front of my trainer. -- Supervisor twice suggested that I not take lunch: 1st time - scheduled a training session at 1pm without telling me or the other temp until 12:30, when we were both about to go on lunch 2nd time - I had an appointment scheduled for the early morning, so I let her know I'd be a bit late. She suggested I work through lunch to make up the time. I refused. -- We finally had a formal training. Each temp went up the the computer and completed one invoice, anywhere from 15-25 minutes per person. During the training, supervisor was whispering to another employee behind her paperwork, distracting the temp at the computer who was learning how to bill a very complicated invoice, making sarcastic comments about how we were billing, and often paying more attention to her phone than to the training session. -- Except for that one appointment, I was *always* on time. Supervisor was habitually 10-15 min late every day. -- Supervisor had a loud argument with another administrator in the middle of the office. -- For five out of seven of these days, supervisor complained about her bosses and other employees. -- Two out of seven days, supervisor joked about jumping off the roof. There was more, but that's enough for the moment. I called Joule almost every day about these incidences. Each time, nothing was done. Joule temp agent 1's response to my complaint about the weight comment: "Well, what my managers are hearing from you and what they are hearing from your supervisor are two different things, so..." Joule temp agent 2's response to my complaint about the lack of training: "Well, it's not all about YOU. They'll train you the best they can, and get back to their OWN work." Joule temp agent 2's response to my complaint about the constant distraction and sarcasm during training: "Well, that's your opinion." Again, there was more. This is just a snapshot. Later on, Joule agent 2 said they'd try to find a replacement for me, and the next day would be my last day. A few hours later, Joule agent 1 called me to tell me to give two weeks notice if I got a new job, but to stick it out as long as I could. I mentioned what agent 2 said; agent 1 responded: "Well, the managers and [agent 1] and I met, and we agreed that you should stick it out." Note: I have never quit without notice in my life, and asking a temp company to remove me from an assignment is a first. My experience with this agency so far is that they DO NOT CARE what happens to you once you are hired and they making money off of you. This is the worst staffing agency I have every worked with, and I cannot in good conscience recommend this company to ANYONE.
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1 comment
#1213173

I believe you. You are very concise and detailed with your complaint.

And sincere. It does not sounds like a good environment and it is unfortunate that this agency was not supportive.

ID
#919286 Review #919286 is a subjective opinion of poster.
Location
Norwalk, Connecticut
Service
Joule Staffing Solutions Customer Care
Reason of review
Poor customer service

Joule Staffing Solutions Customer Care Review

all joule cares about is making money. once they place you, they dont care
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ID
#878112 Review #878112 is a subjective opinion of poster.
Location
Hightstown, New Jersey
Service
Joule Staffing Solutions Customer Care
Reason of review
Poor customer service

Filled out an app and gave all of my personal info, only to never hear from them again until 3 years later!

I had met with a woman at a new office in MA they had just opened in 2011, and I filled out an application and she made copies of my license and social security card. Multiple emails and three months later, I had heard nothing and was not getting any response to my request to be removed from their records. This week, I received an email from someone else at Joule about a possible position. Three years later. I responded to the woman, Jacalyn Hayes, and told her what had happened to me, and I got a very rude response. She also did not confirm that they would remove my information from their records. I am extremely upset with this company and its employees, and I would recommend that you steer clear.
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ID
#496287 Review #496287 is a subjective opinion of poster.
Location
Haverhill, Massachusetts

Hired by company Joule never called me back.

I attended an interview for a R&D Assistant position with a company in Burlington, NC. When I applied for the job, it was routed through Joule Staffing. The interview went extremely well, and the PhD in charge of hiring for the lab was already discussing what I should plan to wear and what kind of hours would be expected of me. I called "Courtney" at Joule to let her know the interview went well, as she requested, and that was the last I have ever heard from them. I had taken graduate classes with one of the other workers at the company, and they said congratulations on getting the job and they would see me on Monday. I attempted to contact Courtney 3 times to confirm, as the the first 6 months of employment would actually be through Joule. I have had no phone call, no email, and no response what so ever from Courtney at Joule, period. The time for me to start came and went and the position has now been relisted. I signed an agreement with Joule saying that I would accept the job through them. Fortunately, they are now in a complete breach of contract, and I have informed the company of why I was not there to start on the day I was to have started. My loss is for 6 mos of contract work with a possibility for hire and promotion at the end of the contract. The loss stated is for the 6 mos of contract work.
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2 comments
#818197

Why didn't you just show for work on Monday, seeing as how you were told "see you on Monday"???

#634187

I really hope you did something about this. I mean--I'd suggest a lawsuit if possible.

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ID
#398008 Review #398008 is a subjective opinion of poster.
Location
High Point, North Carolina
Loss
$9000

Never called or responded

Aerotek always posts jobs but no response or call backs. The smae job will be posted for weeks and all you get is an email saying thank you and sign up for some other web site the will send you junk mail for jobs not even in you own state. What a load of BS this company/staffing firm is. My friends told me to try staffing firms since Ive been out of work/unemployed...lovely state of NJ. None of them seem to give you the time or day. Only part time work, temp, contract and no help if it will become full time. Total ***!!!
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ID
#362054 Review #362054 is a subjective opinion of poster.
Location
Hawthorne, New Jersey

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