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Jot

Jot

jot.co
What is your customer experience with Jot?

Jot Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Jot has 1.5 star rating based on 8 customer reviews. Consumers are mostly dissatisfied.

  • 50% of users would likely recommend Jot to a friend or colleague.

  • Rating Distribution
  • Pros: Convenience, Somewhat enjoyed the product.
    Cons: Did not want to keep paying for it, Price not given til after order.

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subscription bottle orders email customer service card coffee customer service access
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Tempest Ejz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Long Beach, California

Problem

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I have cancelled my subscription plus removed my credit card from the account. So far Ive received three orders I dont need despite emailing them.

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Es S Zmw

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Use by date

Contains 1 confidential file for company representatives

I just received the bottle of Jot. I noticed that the 'Best By' date is 6-15-2025.

That is too short of time for me to use. I want to return the unopened bottle for a refund.

Please send a return shipping label. Eileen Sherry.

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Loss:
$26

Preferred solution: Full refund

Linda K Vxu

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Are you producing 2025 dsek calenders and are they available in store ?? they

Looking to purchase at least three of the 2025 desk calendars. Cannot locate them at any of the Dollar Tree stores.

Are they available at all? What stores can I find them at?

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Preferred solution: Looking for a product jh

Robert C Aqz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Towson, Maryland

My son who ordered product has passed away

Please see response

My son passed away

I dont drink coffee

We keep getting this box of jot and I dont need it because I dont drink coffee.

I dont know how this is being paid for but I dont want to be spending money for coffee that Im not drinking

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Loss:
$200

Preferred solution: Full refund

Anonymous
map-marker Martinsville, Virginia

Set up subscription

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I called about wanting to set up a subscription, but that I couldnt have Dark Coffee. I heard Absolutely Nothing from Customer Service!!!

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User's recommendation: Good Luck!

Cody D Axw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Never signed up for a subscription was given one anyway

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Went to buy Jott signed me up for a subscription without me knowing and now the only way I can cancel it is by emailing I cant speak to anyone so its either email. Hope I get email back or cancel my debt card.

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Loss:
$100
Pros:
  • Somewhat enjoyed the product
Cons:
  • Did not want to keep paying for it

Preferred solution: Canceled subscription

Anonymous
map-marker Pomona, Missouri

Unanswered call

Nobody answered the call. It just rang and rang and rang.

If nobody answers how can I call them???

Good question. have them snswer the phone

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User's recommendation: Answer the phone

Tracy G Onu

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Virginia Beach, Virginia

My orders aren't correct. Both my orders were jacked up.

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Both of my orders had an open leaking bottle. And one of my orders was missing a bottle.

Ive called and left messages twice today, January 18.

I do not have access to my email currently so I cant email. A customer service rep needs to call me ASAP.

757-513-****.

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EugeniaArreola A

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Tucson, Arizona

I can't track my order!!

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I tried calling you but you don't answer!! I received an email that states that my order is on the way but when I try to track it it doesn't allow me!! What kind of service is this??!!

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Anonymous
map-marker Tucson, Arizona

I can't track my order!!

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They sent an email stating that the product had been delivered. I go to the mall box and there is nothing there.

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User's recommendation: Don't buy

Ellain B

Cancel

I have been wanting to cancel my membership. If you go to your account to try to log in, it will tell you that they texted or emailed a code or something.

Been waiting for couple of minutes, nothing.

Tried email, nothing. This is just very inconvenient.

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Loss:
$118

Preferred solution: Full refund

User's recommendation: Definitely not recommended

Joselito Asm

Questions

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Could not talk to a live operator. I just wanted more info on the subscription

I dont care for flavored coffee

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Preferred solution: Information. Someone to answer questions

Nancy D Tkg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Cancel order

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1) My finger must have lightly touched an item, and it ended up as an order.

2) You should have included pricing at the beginning. Then what Im doing now wouldnt be happening.

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Pros:
  • Convenience
Cons:
  • Price not given til after order

Preferred solution: Nothing

User's recommendation: Call the company first for pricing information. They are expensive!

Beverages Expert Talks

Coffee Subscriptions Are Not New

Coffee Subscriptions Are Not New

Feb 3, 2022

A founder and CEO of Amora Coffee, Jim Fosina, talks about the true value of quality coffee and tea and how coffee subscriptions can bring an enjoyable experience to coffee lovers.

Jim Fosina
Jim Fosina

Jim Fosina is a Founder and CEO of Amora Coffee which offers a subscription-based delivery of quality coffee and tea.

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