Kellie F Vie

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No refund or communication

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Joseph Joseph - No refund or communication

I returned an item nearly three weeks ago. I received no acknowledgment or communication. Contacting JosephJoseph is impossible!

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Loss:
$99
Pros:
  • Great kitchen wear
Cons:
  • Impossible to contact anyone from company

Preferred solution: Full refund

User's recommendation: Stay clear

Resolved
Dan D Fbn

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Selby, North Yorkshire

Resolved: Charged twice for the same order.

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Updated by user Sep 23, 2024

Company fixed the issue and I have been provided with apology. I found your website unmanageable and withdrew from it

Original review Sep 16, 2024

Item ordered on website did not show as accepted. Tried again same result.

Checked debit card which showed two deductions £80 and £85. Immediately cancelled both. They say unable to change picked and packed.

(Impossible speed). Onus on me to return goods and £165 in cyberspace until refunded.

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User's recommendation: Dont use the website for purchases. Dont expect freindly customer care.

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