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Joseph Janvier Jewelers

Joseph Janvier Jewelers

www.josephjanvierjewelers.com
What is your customer experience with Joseph Janvier Jewelers?

Joseph Janvier Jewelers Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

4.3 star rating from 1 review. Consumers are mostly satisfied. Price level reported as low. Reviewers value Discounts and Special Offers and Exchange, Refund and Cancellation Policy.

Key Takeaways for Future Customers

  • Good value and low prices; research comparisons before buying.
  • Long-term customers praise the owner and fair deals.
  • Joseph Janvier Jewelers reviews note clear exchange and refunds practices.

Negative Feedback / Risk Areas

  • Customer complaints about staff behavior and inattentive service.
  • Reports of locked door, strong odors, and smoking inside.
  • Allegations about stolen gold circulate, though the shop documents purchases.

Positive Feedback

Trusted owner, helpful older staff, low overhead pricing, and buys gold from customers.

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Marcelina Xkz

Good experience at Jopeph Janvier Jewlers

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Bargain Jeweler Store offers lower prices due to low overhead.
  • - A long-time customer trusts the owner and finds him fair.

Bargain Jeweler Store - low overhead equals lower pricing - if you looking for a boutique then go to the mall or Philly and pay more. I am a long term customer - I trust the owner - he is a fair and honest guy - he is not a friend of mine but I have bought from him for years - he used to own the Janvier store at the mall then went out on his own - regarding the bad feedback on employees - its tough to find good help but the people I have dealt with in the past have been nothing but helpful - if you looking for good prices do you research and then go to this store you will see that they are fair and will give you the best deal in DE - I trust them and give them all my jewelry business - regarding the "stolen gold" - they do buy gold - I have sold gold to them in the past - but as with all pawn and jewelry shops they keep records and pictures of the items they buy in the event they are tagged as stolen in the future. I find it troubling that people will trash a business based on hearsay - Jos Jenvier Jewelers is a good place to do business.

Pros:
  • Price
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Debbier

Joseph Janvier Jewelers

AI Highlights
  • - Store door was locked and smelled musty and smoky.
  • - Staff ignored me, was on the phone, and lit a cigarette inside; I won't return.

I walked into this store they keep the door locked it smelled musty and like smoke. I was looking for my 10 year anniversary diamond tennis bracelet.

There is a girl on her cell phone behind the counter. She never acknowledged I was even there and she was dressed like it was her day off, I wouldn't doubt she is a drug addict. She walked into the back room and went to the back door and LIT a cigarette in the store I was pissed.

Then she was talking like a truck driver f-word was every other word I had my 6 year old with me. An older guy with glasses helped me with my repair but I will never go back there and hopefully the owner gets rid of trashy employees like that.

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2 comments
Guest

I went there because i heard they buy stolen gold from the public, so if your house got robbed go check Joseph Janvier Jewelers cases first. My husband said that the police have many records of them buying stolen gold items.

Guest

I agree I went to this store and it smelled like smoke inside. The young girl was rude and tried to sell me something I wasn't looking for.

Then she was rude to me because I told her I wasn't interested in the piece, she walked away answered the phone and went outside to talk and smoke. Bad employee and bad management I'll never go back.

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