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This sounds like a reoccurring theme . We purchased a $4k leather sectional and within two years it is stained and looks like ***. The warranty company and their customer service both claimed that it is abuse. { no dogs, only 3 people in the house } After several calls...
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Product
#1063373
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Jordan's furniture does not stand by the product they sell. I bought a leather power couch. Less than five years the leather fell apart. The couch had very little usage over that time. Followed all the requirements to maintain the leather. Called Jordan's and they said...
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#1038211
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Jordans Furniture - Ottoman Review
Purchased a "leather ottoman". The simulated leather is checking and peeling. Jordan's service staff states it is 'bicast' leather and we should have read the tag on the product. If we knew this was vinyl/polyurethane we never would purchase so called BICAST LEATHER.
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2.1
Product
#1028373
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Mattress Review

Jordans Furniture
#978500
1.8
Spent $5,000.00 on mattress. Wake up w/backache every single day! Too late to exchange had for a year. Its sagging on one side too. Not happy, biggest ripoff in the universe! Had last mattress for 15+ yrs, should've kept it! Was 10 times better & cost $800.! I understand inflation, but for $5,000.00 i am stuck w/crappy bed!
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Loveseat Review

Jordans Furniture
#942850
1.3
I purchased a leather sofa and loveseat for over two thousand in July 2015 and just noticed thstvthe love seat is worn on one of the cushions had only 15 months call Jordans and was told warrenty is up and must be i didnt condition it 4 times in the last year i think its the quality and they dont stand behind it never shop there again waste of money nit happy at all
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Jordans Furniture Commercial Review

Jordans Furniture
#828728
Please quit defaming the Boston accent, with that ridiculous overly pathetic rendition spoken by whoever the *** the dude is, on your commercials. Thank you.
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Jordans Furniture Bedroom Set Review

Jordans Furniture
#805784
2.3
I bought a bedroom set and paid 2k Zara to get one made in USA. Turned out it was made in Vietnam ,they told me it was my job to read the fine print regardless of what their salespeople say
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Do not buy a mattress at Jordan's Furniture, our mattress is defective. I purchased a mattress at Jordan's less than a year ago. The mattress cost me $2000,00 (two thousand) plus dollars. I noticed that there is an air pocket / lump where I slept the night before. I...
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1.6
Product
I didn't like
  • Very bad
#1027183
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Don't buy mattresses at any Jordans Furniture. Our mattress is defective. It looks like a trapezoid... how does one even begin to sleep on this thing to make it crumble like that? NO NO NO... it's not defective, it's the way you 'took care of it'. STAY AWAY FROM...
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Product
#1008896
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Jordans Furniture Furniture Set Review
Bought a brand new living room set about 3 years ago. Within a year the couch and ottoman started looking really worn. I am constantly flipping the cushions but they still look terrible. There is a huge gap between the cushions. We purchased the cleaning warranty and...
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2.7
#1003915
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I have been trying to replace a single cover for an outdoor furniture. Outrageously, naticks representatives have wasted about half a year of my time on this because they have been taking six months so far to replace a single cover. This involves hours and hours of...
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2.4
#1000705
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I bought a tempurpedic king size mattress and the 2 box springs that go under it. I purchased it 5/28/16. One side is completely broken down and when you lie in it, you lie in a valley. There is a huge mountain to climb if you wish to get over to the other side of the...
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I didn't like
  • Dealing with trying to return mattress
#993836
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Jordans Furniture - Stay Away from *** products and extra Warranty
Jordans Furniture - Stay Away from *** products and extra Warranty
I bought a living room bonded leather set for $3500 and they sold me a 5-year protection program which the salesman from the Jordan's store said it will cover absolutely anything. 2 years and 3 months in I started noticing cracks on the back cushions. I called the...
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Anonymous
Anonymous

Same thing bought a sofa bonded leather and the sofa started to Crack after 3 years. I had purchased the warranty for this reason when I called in the claim they told me it wa...

Anonymous
Todd

I purchased a $2500.00 leather sectional 3 years ago. One cushion is peeling in several spots. No pets/no smoke. One cushion of the whole couch. I was told it is not a defect....

#696168
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Contact Jordans Furniture

Headquarters Address:
Jordans Furniture
100 Stockwell Drive Avon,
MA 02322
Phone:
(508) 580-4900
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I will never ever shop at Jordan's again. I recently bought my Sealy mattress and box spring. The mattress ended up being too hard. After only one week, my back was in pain and told them I wanted to re-select. They charged me $160 to re-select. After only 1 month I...
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#613914
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