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Verified Reviewer
New Reviewer

Cancellation-Covid

Hi, I need to cancel my tickets I got Covid and I cant go to this event. It says no cancellations but Im sure that was before Covid. I would like a refund. If you need me to send proof thats fine just let me know.
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ID
#3200087 Review #3200087 is a subjective opinion of poster.
Location
The Bronx, New York
Preferred solution
Full refund
New Reviewer

Bad experience

They oversold NYE tickets. We got to the club and weren't let in due to overcapacity. Wasted money, wasted time. Especially worse because it was NYE, the turn of the decade, and we were looking forward to the night event we paid for.
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ID
#1754645 Review #1754645 is a subjective opinion of poster.
Reason of review
Problem with delivery
Loss
$158
Preferred solution
Full refund
New Reviewer

100% SCAM

Joonbug Productions - 100% SCAM
Purchased tickets to attend NYC 4th of July 2019 event that was supposed to take place on the South Street Heliport 6 East Rivers Piers NY, NY 10004 on Pier 6. I bought 7 tickets for $570.29 on June 20th, 2019. On June 25th, 2019 I get an email stating the event had to be cancelled "due to circumstances beyond our control, the NYPD has altered its traffic control plan for the South Street Heliport and no longer allowing the heliport area of the South St. Seaport to be open to the public" & " Please be assured, that all orders will be promptly refunded. If you have any question about the refund, please check your credit card statement. Your bank controls when the refund will be posted" Today is now July 9th, 2019 and I haven't received a refund or response as to when I will be receiving my refund. I have paid $570.29.
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ID
#1582230 Review #1582230 is a subjective opinion of poster.
Location
Manhattan, New York
Cons
  • Excellent scammers
Reason of review
Return, Exchange or Cancellation Policy
Loss
$570
Preferred solution
Full refund
New Reviewer

Charged twice for tickets

I placed an order for 4 tickets order #190-624-****. After entering my c. Card info it said that it didn't go thru the first time. I then Re-entered the info then it went thru I then checked my bank and it showed that I was charged twice, although I only received one email containing the 4 tickets.
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ID
#1567763 Review #1567763 is a subjective opinion of poster.
Location
Fountain Valley, California
Reason of review
Order processing issue
Loss
$512