Jones Soda Co Reviews
Jones Soda Co Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Jones Soda Co has a 1.8 star rating from 2 reviews and mostly dissatisfied customers; taste is praised but issues with shipping, order fulfillment, and a disturbing cap image were reported.
Key Takeaways for Future Customers
- Expect good flavor; check Jones Soda Co reviews before ordering personalized bottles.
- Verify shipping costs and order confirmations to avoid surprise charges.
Negative Feedback / Risk Areas
- Recurring customer complaints about misleading shipping fees and overcharged shipping.
- Order fulfillment delays and poor customer service response for personalized orders and missing shipments.
- Product quality control issue reported (offensive cap image).
Positive Feedback
Customers say the soda tastes great and product flavor is a standout.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Jones Soda Co has a 1.8 star rating from 2 reviews and mostly dissatisfied customers; taste is praised but issues with shipping, order fulfillment, and a disturbing cap image were reported.
Key Takeaways for Future Customers
- Expect good flavor; check Jones Soda Co reviews before ordering personalized bottles.
- Verify shipping costs and order confirmations to avoid surprise charges.
Negative Feedback / Risk Areas
- Recurring customer complaints about misleading shipping fees and overcharged shipping.
- Order fulfillment delays and poor customer service response for personalized orders and missing shipments.
- Product quality control issue reported (offensive cap image).
Positive Feedback
Customers say the soda tastes great and product flavor is a standout.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Flushing, Michigan
Shipment not received
- - Four-pack of sunset sarsaparilla ordered Oct 26, 2025 via Shop app; no updates.
- - Order 93833; no receipt or delivery updates.
I placed an order for a four-pack of sunset sarsaparilla back in October through the app Shop and have yet to receive any updates nor the order itself. The order was placed on October 26th, 2025, and the order number is 93833. Any further help would be appreciated.
Preferred solution: Deliver product or service ordered
New City, New York
Order personalized bottles of root beer
HELP!!!
PLEASE CALL ME AT 845-634-**** TODAY MONDAY AUGUST 11, 2023
I HAVE DIFFICULTY WITH AN ORDER (8 cases of 12 bottles of root beer)
Joseph Schachner
New City, New York
Order personalized bottles of root beer
- - Wants to ship 8 customized 12-bottle cases to 12 addresses and needs help.
- - Has called 3 times with no return; shipped 4 cases to 4 addresses.
I need to send 8 (eight) customized 12 bottle cases to 12 different addresses. I have called you 3 times and no one has returned my callI have shipped 4 12 bottle cases to 4 separate addresses in the past.
Why cant I do it now. PLEASE, PLEASE HAVE SOMEONE CALL ME ME TO HELP WITH THIS ORDER. I AM AT 845-634-****
I am totally frustrated.
It is now 11:37 AM in New York.
NO ONE HAS RETURNED MY CALL!!!
Joseph SCHACHNER
Email. Jschach425@***.com
Phone 845-634-****
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |
Kouts, Indiana
Cap has penis on it
- - Cap shows a penis image with the phrase listen to your body.
- - I'm shocked; it's off-putting; daughter asks what it is; I want compensation.
My cap has a penis on it and it says listen to your body. Wtf ?
I literally never saw anything like this. Is this a joke? It has to be. My daughter is like, what is this on my cap mommy.
You explain that, its quite an off putting situation.
I would like some compensation for this bulll crap. Im done with Jones soda.
- Taste great
- I mean i had a penis on my cap so that sucks
Preferred solution: Apology
User's recommendation: I found a penis on my cap. Look closely before giving it to a kid.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Saint John's, Newfoundland And Labrador
Overcharged on Shipping - $128 order $1300 shipping
- - Website misled me into paying $129 for three cases.
- - I was invoiced $1,300 for shipping.
- - I may report them to the Better Business Bureau.
Was entirely misled by their website from thinking I was paying for three cases (total $129) of their soda. Instead I received an invoice for $1300 in shipping?! Im perfectly happy to pay the premium to get this special soda but that misleading and frankly I may report them to the Better Business bureau
- Awesome soda
- Expensive and deceptive on shipping costs
Preferred solution: Full refund
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