State: New York City: New York Clear all filters (6 of 414 reviews match)
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1.0
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I placed an order of a lady watch from Jomashop.com on Nov 6th 2018. They never ship out my order, after the first week that I placed the order from their website, I login to my account and check the Order Status on their website, it show as "Processing", which is the...
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Review
#1404170 Review #1404170 is a subjective opinion of poster.
Service
Jomashop Shipping Service
Cons
  • Customer service and warranty and service policy
  • Could not get my refund
  • Item never ship out
Reason of review
Poor customer service
Loss
$600
Preferred solution
Full refund
Tags
  • Never Shipped
  • Jomashop Poor Customer Service
  • No Refund
  • Never Shipped Order
  • Never Ships
  • Jomashop com

Jomashop - Watch Review

I was hesitant to purchase from Jomashop after reading some reviews but i have to admit tjat i am thrilled i did. Everything was smooth from start to finish. Ordered a watch that showed ships in 2-3 weeks online but surprisingly it came in much sooner. I had the watch within a week and a half and it is EXACTLY what i imagined. On top of that, free restaurant.com and fandango coupons. Cant wait to return to jomashop for future watch and purse needs.
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Review
#911329 Review #911329 is a subjective opinion of poster.
Product
Watch
Reason of review
Fast order processing
4.6
Details
Jomashop - In a whole they are a great place to shop
I know you came here to let your anger out and probably will ignore my review and favor those who are writing in anger it is ok I did not write this for you :) In a whole they are a great place to shop. Every company has issues and no one is perfect. The people...
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1 comment
Anonymous
#1177272

Hey Victor , got a new watch? saving up for my next enjoy :)

Review
#871239 Review #871239 is a subjective opinion of poster.
Reason of review
Fast order processing
Tags
  • Great job
  • great deal
  • good price
  • Good Seller
1.0
Details

Update by user May 12, 2016

Correction, I filed a complaint with the BBB, and after many communications the end result was considered "Unresolved". The credit card company also did what they could, but ultimately had to allow the transaction since Jomashop claimed the damaged item they sold me...

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3 comments
mikenytola
#1158043

How about reading me review before being a *** when you know very little about what happened.

They sold me a defective item and I contacted them as soon as I noticed the problem. They were very rude to me in e-mail communications to even return the item so they could look at it.

The BBB did NOT disagree with me, there was nothing more they could do and marked the case unresolved.

The credit card company did not disagree with me, they did what they could, but the company claimed the defective item was not covered under the warranty, when that was not the problem. They sold me a defective piece and refused any refund or repair claiming that I bent the clasp, which is a complete lie.

They didn't even say that was the reason until AFTER I filed a complaint with the BBB.

Next time try not being a troll on a page where people are filing their complaints against shady companies. It just makes you look like a rude ***.

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Review
#846797 Review #846797 is a subjective opinion of poster.
Product
Citizen Watch Endeavor Watch
Cons
  • Lied and sold a defective item and refused a refund or fix
Reason of review
Damaged or defective
Loss
$215
Preferred solution
Full refund
4.8
Details
Jomashop - Great store - Reviews here are childish :(
I buy here often, I love watches and love gifting them, I own A seamaster, an aquaracer and a few Movado and other brands. not all form them but most, I am never left unsatisfied even if there was an issue or two You get what you ask for goes both ways !!!!! ask for...
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10 comments
Anonymous
#1398004

Lying about delivery date and showing in stock is fraud. There is nothing childish about reporting it.

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Review
#846462 Review #846462 is a subjective opinion of poster.
Product
Omega Watches Seamaster Watch
Pros
  • Price
Reason of review
Good customer service
Tags
  • Great job
  • Grey Market
2.0
Details
I have just found out that the reviews about customer service here is nothing but absolute truth. No company's customer service would yell at their customers like this one would. Super rude. I order four Michael Kors watches from them a few days ago. I knew I would be...
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Review
#811363 Review #811363 is a subjective opinion of poster.
Reason of review
Poor customer service

Contact Jomashop Customer Service

Mailing Address:
Jomashop
140 58th Street Suite 3B
Brooklyn, New York 11220
United States
Phone:
(877) 834-1434
All Jomashop Contacts

Jomashop Products and Services Reviews

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