Jomashop Reviews in Maryland, USA
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Jomashop - Shipping Service Review from College Park, Maryland
Update by user Jul 07, 2016
Called Jomashop again. Watch back ordered expected date now sometime in August.
I do not believe Jomashop ever intended on fulfilling order of a Victorinox model 241444 for 375$ US. If someone actually completed a purchase of thus 'sale' item, I would like to hear about it. Cancelled order and will see if I get my money back.
Hopeful that transaction is insured with Amazon store card purchase. Will never do business again with Jomashop.The End
Original review posted by user Jul 07, 2016Ordered a Victorinox watch and paid with Amazon store card. Received email from Jomashop that item was 'not currently in our warehouse'. 3-6 week back order. Week 7 still no watch. Jomashop is NOT TO BE TRUSTED!
Update by user Apr 21, 2016
I have to say that after speaking with the GM "Hope" they agreed that there was a mistake and apologized. They issued a full refund and paid the shipping.
Hope was a pleasure to deal with and I will continue to do business with Joma. Sometimes you just need to talk to t...
- Complete lack of a customer service culture or training
- Customer service
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