State: Maryland Clear all filters (4 of 414 reviews match)
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1.0
Details
This was by far the worst experience I have ever had with a company. The manager “FAITH” who wouldn’t even give me her last name was so horrible I can’t believe she is in the position she is in currently. So I ordered a movodo watch a month ago. After a week still no...
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1 comment
Anonymous
#1587597

the same thing happened to me. pooor customer service

Review
#1385022 Review #1385022 is a subjective opinion of poster.
Service
Jomashop Shipping Service
Reason of review
Order processing issue

Jomashop - Shipping Service Review from College Park, Maryland

1.3
Details

Update by user Jul 07, 2016

Called Jomashop again. Watch back ordered expected date now sometime in August.

I do not believe Jomashop ever intended on fulfilling order of a Victorinox model 241444 for 375$ US. If someone actually completed a purchase of thus 'sale' item, I would like to hear about it. Cancelled order and will see if I get my money back.

Hopeful that transaction is insured with Amazon store card purchase. Will never do business again with Jomashop.The End

Original review posted by user Jul 07, 2016

Ordered a Victorinox watch and paid with Amazon store card. Received email from Jomashop that item was 'not currently in our warehouse'. 3-6 week back order. Week 7 still no watch. Jomashop is NOT TO BE TRUSTED!
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Review
#878227 Review #878227 is a subjective opinion of poster.
Service
Jomashop Shipping Service
Reason of review
Order processing issue
3.4
Details
Jomashop - Porsche Design P6612 Watch Review from Kent Narrows, Maryland

Update by user Apr 21, 2016

I have to say that after speaking with the GM "Hope" they agreed that there was a mistake and apologized. They issued a full refund and paid the shipping.

Hope was a pleasure to deal with and I will continue to do business with Joma. Sometimes you just need to talk to t...

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1 comment
Anonymous
#1159308

Why did it take them sooooo long to get back with you? 20 days from complaint to remedy?

Review
#821426 Review #821426 is a subjective opinion of poster.
Cons
  • Complete lack of a customer service culture or training
  • Customer service
1.0
Details
I bought a watch from them, the item came broken. I needed to return but the website still said that the item was being processed. I have attempted multiple times to contact them about it and I never get a reply. Never buy anything from them. site sucks, product sucks,...
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Review
#739078 Review #739078 is a subjective opinion of poster.
Reason of review
Everything is horrible
Loss
$150
Preferred solution
Full refund

Contact Jomashop Customer Service

Mailing Address:
Jomashop
140 58th Street Suite 3B
Brooklyn, New York 11220
United States
Phone:
(877) 834-1434
All Jomashop Contacts

Jomashop Products and Services Reviews

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