Product: Jomashop Watch Repair Clear all filters (17 of 17 reviews match)
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Jomashop - New Omega DeVille - still in the repair shop over 4 months

I bought a new Deville SS Olympic Chronometer/chronograph in October. By December the day/date stopped working - after wearing the watch 3 times! It's late April and the watch is still not repaired. Doesn't say much for Jomashop - or Omega. Note that if you return a watch which cost over $5K, they charge you a $400 restocking fee.
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Jomashop Watch Repair
#1520624
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I have purchased three watches from Jomashop over the years. Two of them needed repair - One Swatch Automatic, and One Tissot Automatic. The Swatch runs fast - I called Swatch and they would not repair any watch sold by Jomashop. Should have been a red flag. but, I...
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Anonymous
Alec Martino

The same exact thing happened to me. I ended up having to send my watch to a third-party to have it repaired for something that should’ve been covered under the Jomashop warra...

Product
Jomashop Watch Repair
#1406547
I sent my Omega Speedmaster to them for warranty work when the chronograph stop working. It took about two months. The did fix the stopwatch, but I noticed they scratched the case back with the case opener. When I contacted them they said there were other scratches...
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Product
Jomashop Watch Repair
#1291827
I own few different time piece myself, and I am sure I know watches pretty well, first time I called, told them that my watch mechanism is making weird noise! I know a watch not worn for a period of time it will make some bigger movement when you start to wear them...
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3.7
Product
Jomashop Watch Repair
#1238567
So against my better judgement, I ordered a Tudor Black Bay Black (in-house movement) on a steel bracelet from Jomashop.com. At first, everything went smooth and I received the correct watch in perfect condition. I was extremely happy with my purchase. I took out a few...
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Anonymous
Anonymous

Same experience here. Jomashop accused me of opening the watch by myself (not true!!) and refused to fix my watch for me.

Anonymous
Greg

DON'T buy anything without the manufacturers warranty. This is a problem with JomaShop. You get their warranty, the makers warranty is voided. AND THEY DO NOT DISCLOSE THIS!

Product
Jomashop Watch Repair
#1205716
In March 2016 I bought swiss watch Tissot PRC 200 with 2-year warranty by mail order from Jomashop. When I got my watch, I did not find the warranty card from Tissot. I then called Jomashop and I was told that the watch is still covered by 2-year warranty, but by...
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2.4
Product
Jomashop Watch Repair
I liked
  • Price for item
I didn't like
  • No official warranty card came with watch
#1193218
Due to the fact that the watch has been sized and it was passed their 4 day no questions return policy it had to be sent back for repair. This is where the nightmares begin, all said Jomashop has had this watch for longer than I ever owned it it has been sent back...
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2.5
Product
Jomashop Watch Repair
#1149207
You might save a couple dollars with these guys but just hope your watch doesn't break on you midway! After one year my watch no longer works, Tissot watches always have international warranty, but their tissot watches DO NOT have international warranty meaning, it is...
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1.0
Product
Jomashop Watch Repair
#1128338
I purchased a watch for $1450 from Jomashop in March 2016. The watch started to malfunction in June, so I sent it into Jomashop in August as soon as I got back from my international trip. Jomashop accepted to repair the watch and confirmed that it received the watch in...
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Anonymous
young

how things going? I think their CS sucks too!

3.2
Product
Jomashop Watch Repair
I didn't like
  • Dishonesty
  • Lack of customer service
  • Customer rep roy
#1062994

Jomashop Watch Repair Review

Bad service you had my watch in your repair shop 2 time and its still not fix right still run slow
Product
Jomashop Watch Repair
#994441
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